Experience

  • Global Intern

    at Sungkyungkwan University

    July 2019 - August 2019

    Seoul

    Promotional work and reporting for the International Summer School program at Sungkyungkwan University in Seoul Korea

  • OPERATIONS ASSISTANT

    at ACADEMIC WORK

    August 2018 - February 2019

    Stockholm

    • Create and compile documentation for presentations and management reporting • Process layout and animations of training materials and presentations • Produce text and update information continuously in the internal information system in English • Translate internal documentation and communication from Swedish to English • Collect facts and process information in connection with projects

  • PAYROLL ADMINISTRATOR

    at AXFOOD

    June 2018 - August 2018

    Stockholm

    • Maintain employee records and ensure that employee changes are made correctly • Create reports in Excel • Prepare payroll reports in Aditro for store managers • Tasks including amending workers compensation such as travel expenses both digital and manual, analyse and reconcile payroll data • Train new payroll administrators

  • PAYROLL ADMINISTRATOR

    at AXFOOD

    May 2017 - August 2017

    Stockholm

    • Maintain employee records and ensure that employee changes are made correctly • Create reports in Excel • Prepare payroll reports in Aditro for store managers • Tasks including amending workers compensation such as travel expenses both digital and manual, analyse and reconcile payroll data • Train new payroll administrators

  • GROUPON

    at RISK ANALYST

    March 2014 - August 2016

    London

    • Risk management across EMEA for travel, local and goods merchants • Preventing loss by mediating with clients to regulate their processes to improve performance • Resolving merchant claims and preventing re-feature of high-risk merchants • Credit control, reconciling debts, client payment plans and invoicing, create on-top payments and assist with legal cases • Managing the Recoveries function for Groupon Sweden, contributing over $1million to the bottom line • Assisting in the automation of processes resulting in improved success rates from ~60% to 90% • Training new risk teams in EMEA

  • Miscellaneous

    at Jobs before 2014

    June 2009 - February 2014

    Stockholm

    2009 - 2014 • Members Services Executive, Research Now Ltd , London, UK • Customer Service Agent, Photobox Ltd , London, UK • Sales Associate, Willys Hemma, Jönköping, SE • Front of House Assistant, AB Svensk Filmindustri, Jönköping, SE • Crew Member, McDonalds Jordbron, Jönköping, SE • Beauty Sales Consultant, Svalbardbutikken, Longyearbyen, SJ

Education

  • BACHELOR

    at STOCKHOLM BUSINESS SCHOOL

    2017 - 2020 (3 years) Stockholm

  • Bachelor

    at Sungkyungkwan University

    2019 - 2019 (1 year) Seoul

Services offered

  • IT-Skills

    Has experience in the following softwares:

    MS Office ( Excel and Word), Salesforce, Commerce Interface, Zendesk, Netsuite, Adyen, Aditro, RightNow (Oracle), Bridge, OSDC, cBook & Adapt

Languages

  • Spanish Elementary

  • French Elementary

  • English Negotiation

  • Swedish Native

  • Korean Conversation

Hives