I have previously worked throughout different sectors of customer service and administration within the hospitality industry. I speak English and French fluently, have a passionate attitude, think out of the box, pay attention to detail and understand the significance of customer service.

Experience

  • Cashier

    at Sweet & Turf

    August 2019 - at Present

    Philipsburg

    - Received and processed customer payments - Prepared the inventory and restocked items throughout the day - Performed store openings and closings - Kept work areas clean at all times - Followed food and safety procedures

  • Event Waitress

    at Class 1 Personnel - Hospitality Agency Temp Work

    September 2018 - June 2019

    London

    - Served guests at 5 star hotel as well as venues - Worked at Ascot Racecourse in the Royal , greeting and seating VIP guests - Prepared and cleared tables - Worked behind bars - Assisted with seating arrangements

  • Resourcing Officer/Receptionist

    at Class 1 Personnel - Hospitality Agency

    August 2018 - September 2018

    London

    - Greeted and registered potential temp workers/matched them to appropriate vacancies through a registration system - Dealt with platforms such as Indeed/Job Today/Facebook for staff recruitment and enquires via email/phone - In charge of inductions for new temp workers

  • Receptionist/Admin/Retail

    at Aqua Mania Adventures

    August 2017 - September 2017

    Philipsburg

    - Greeted customers at check-in, signed them in and directed them to their destination - Answering switchboard phone calls - Managed and corrected booking sheets through an online booking system - Organized files and worked in selling retail garments

  • Hostess/Waitress

    at KO Restaurant

    July 2016 - September 2016

    San Martín

    - Took orders and serviced customers - Welcomed guests and hosted on arrival

  • Intern Stock Control

    at Electec N.V.

    June 2015 - July 2015

    Philipsburg

    - Reorganized the stock in the company's warehouse leading to efficient sales - Entered stock into the company's database and updated the quantities on hand

Education

  • B.S. International Hospitality and Tourism Management

    at University of Surrey

    2016 - 2019 (3 years) Surrey

  • Ontario Secondary School Diploma

    at Caribbean International Academy

    2012 - 2016 (4 years) Philipsburg

Languages

  • French Native

  • English Native

Hives