I have experience of supporting colleagues within a large organisation, both onsite and at remote locations, in person, by phone and email, and by remote desktop. I have a polite, friendly telephone manner and I am good at explaining complicated concepts in a way that users can understand.

Experience

  • IT infrastructure Specialist

    at Pasha-insurance

    March 2019 - at Present

    Baku City

    PASHA Insurance OJSC is a recognized leader in the insurance market of Azerbaijan. To date, the value of the company's capital is 50 million AZN. PASHA Insurance offers 36 types of compulsory and voluntary insurance services for around 300 000 individual and corporate customers. This level of capitalization provides PASHA Insurance necessary financial capacity to perform its insurance liabilities confidently and guarantees its solvency. In addition, sufficient availability of internal funds creates a potential for further development of the insurance company.

  • Computer Technican

    at Gilan Agriculture LLC

    July 2018 - March 2019

    Baku City

    Gilan Agriculture consists of various agribusinesses for the purpose of farming, processing, sales, storage and marketing of agriculture products within and outside of Azerbaijan and plays an important role in the food security of the country. Major products of our company are different fruits including high quality pomegranate and apples, vegetables, grain, soya, milk, beef, calves, lamb, fodder, forages, raw cotton, cotton fiber, cotton oil, nuts and grapes. Gilan Agriculture is the largest agriculture portfolio in Azerbaijan over 200,000 ha arable lands and more than 4,600 employees. The company has specialized in both intensive and extensive agribusinesses and has gained a lot of experience for the future development of the portfolio.

  • Technical support specialist

    at MKT-IK LLC

    September 2017 - July 2018

    Baku City

    MKT IK LLC - The cotton brand name of Azerbaijan

Education

  • Cisco CCNA Security

    at Network Traning Center

    2017 - 2017 (1 year)

  • Cisco CCNA

    at ACADEMY

    2015 - 2015 (1 year) Baku City

  • Diplom

    at Baku State Universty

    2007 - 2011 (4 years) Baku City

Services offered

  • It help desk (Layer 1 &2 network specialist)

    Provide computer help via telephone with end-users while manning the desk-support operation

Knowledge and keywords

Languages

  • English Conversation

  • Russian Conversation

  • Turkish Conversation

  • Azerbaijani Native

Hives