I am HONEST & Hard WORKER..
IT Service Desk Speacialist
at Abu Dhabi Digital Authority
October 2018 - at Present
IT Service Desk Team Leader
at Emirates Driving Company
November 2015 - September 2018
IT Technician Support
at Gurunfulla -Electronic Trading Services
December 2013 - October 2015
2019 - at Present (1 year) Abū Z̧aby
Advanced Leadership Build & Mange High Achievement Teams
at Arab Expert
2018 - 2019 (1 year) Abū Z̧aby
2016 - 2019 (3 years)
at University of Science & Technology
2008 - 2012 (4 years) Khartoum
Troubleshooting and resolving all the problems that coming to the network.
Service Desk Analyst
Analyzing thru emails or calls all the incidents or problems facing the end user.
Developer or Service Delivery Manager
I have the knowledge to handle all the management process thru ITILv4.
Hardware and Software Technician
I can handle most of the type of hardware issues and using the technology providing by any software.
Knowledge and keywords