Experience

  • IT Technician(Experiential Learning)

    at National Department of Health

    June 2019 - at Present

    Gauteng

    Actively assist clients with any computer related issue • Assist clients with system errors • Joining PCs to the Department domain • Troubleshooting problems with email accounts • Write of letters for computer and printer that are not working properly • Resolving IP address conflicts • Preparing new desktops and laptops • Installation and troubleshoot printers • Downgrade and upgrade of Windows XP to Windows 10 • Configuring Email addresses through Group Wise and Over Web Access. • Backup format and reload a PC. • Installations of operating systems (Windows XP, Vista, 7, 8 and 10) • Desktop support • Updating Windows service Packs and Symantec Endpoint Protection (Anti-Virus) • Log, update and close calls on the IT call management system • Responsible for compiling monthly reports and submission of weekly timesheets

Education

  • MCSE,MCSA

    at Rosebank College

    2018 - 2018 (1 year)

  • MCSA

    at Rosebank College

    2018 - 2018 (1 year) Gauteng

  • MCSE

    at Rosebank College

    2018 - 2018 (1 year) Gauteng

  • IT in Support Services

    at Rosebank College

    2016 - 2017 (1 year) Gauteng

  • Matric

    at Kabela Secondary School

    2010 - 2014 (4 years) Limpopo

Languages

  • English Negotiation

  • Southern sotho Native

Hives