March 2017 - October 2019
- Taking care about innovations upon Client/internal products and managing projects in defined areas as: Designing (UX, UI), digitization, boosting collaboration between business units, Receive, evaluate and deliver innovative ideas, process mapping and finding potential improvements. -Point of contact for Automation Related Queries: Ideation, delivery, benefit quantification and ROI, spreading success stories and automation project management -Testing: Perform/coordinate various tests (related to technology, efficiency, UI, process impact etc.), requested either by client or by internal teams, including reporting on progress and providing input for final reports, tracking related data) -Designing thinking workshops: Run brainstorming sessions/meetings on improvement ideas. Design/illustrate improvement projects on actual tools/processes and propose findings to Client or internal units.