Experience

  • Application Support/Service Delivery/IT Operations/Training

    at FNB Core Banking Applications – Premium IT

    April 2015 - at Present

    Gauteng

    • Scheduling, requirements gathering, project documentation and project planning (AGILE/ DAD metodology) • Managed the life cycle of SQL express and Powerbroker projects to re mediate software which was flagged as a risk • Provided Private Wealth, Premier and Private Clients service suites with efficiencies after understanding their needs regarding cache clearance on a daily basis (reduced 10 clicks to just 2) • Process mapping, implementation and continuous improvement based on business and IT needs • Managed multiple Proof of Concept for applications relating to Financial Advisory, Big Data and Analytics with supporting business value justification • Liaising with multiple teams across the bank to ensure the most cost efficient way to upgrade apps on a users device. • Coordinating stakeholder communications (Premium IT comms)

Education

  • Java programming

    at Internal

    2019 - at Present (1 year) Gauteng

  • AGILE/DAD

    at Indigo Cube

    2018 - 2018 (1 year) Gauteng

  • ITIL foundation

    at Torque IT

    2017 - 2017 (1 year)

  • Comptia A+ and N+

    at Careers IT

    2010 - 2010 (1 year) Gauteng

Hives