Sales Account Manager
at Efuma ApS
May 2018 - at Present
- Responsible for European markets like Italy, Spain, Portugal, the Netherlands, and Belgium. - Managing and servicing existing and new B2B and export customers. - Increasing B2B sales for existing and new export customers and providing top-quality customer support via phone, chat, and e-mails. - Achieved quarterly targets in the first two months.
Customer Relations Host
at SMS International Shore Operations
May 2017 - May 2018
SMS International Shore Operations is the leading European operator servicing cruise liners in Malta, England, Italy, Denmark, Holland, Tunis, Libya, and the United States. Working for Cruise Season 2017, as a check-in agent (Customer Relations Host) for cruise ships, significantly improved my communication and customer service skills. I got hands-on experience for providing the best and effective service to the passengers embarking the cruise ship, greeting them cordially, answering to their queries and checking relevant travel documents, at the same time being a loyal and flexible team player and working under dynamic work conditions in a professional manner.
A.V.P / Product Manager – Wealth Management & Bancassurance.
at Bank Islami Pakistan Limited
January 2013 - January 2016
Responsibilities: Maximizing Bank’s revenue for Investment Sales products – KASB cash fund, KASB Islamic Income Opportunity. Managing/Tapping a new deposit portfolio of HNW individuals, MNCs like Engro Foods, Unilever, P&G. Back up to the Head of Wealth Management. Training more than 300 Bank’s front-end sales staff for Bancassurance & Wealth Management products. Designed Employee Incentive Structure for all Wealth Management products. Cross-selling of banking products like Current Accounts/Saving Accounts, Term-Deposits, etc. and insurance products like Bancassurance. Achievements: Increased Bancassurance YTD sales volume by 5 MIO Kr. from Branch Banking Platform. Increased KASB fund’s YTD sales volume by 40 MIO Kr. from Branch Banking Platform. Initiated, launched & closed Bancassurance – Wealth Management, Thailand Convention 2012 for front-end banking sales staff.
Assistant Vice President (A.V.P) / Relationship Manager - Priority Banking.
at Standard Chartered Bank Pakistan Limited
January 2008 - January 2013
Responsibilities: I became a Certified Global Wealth Manager for selling wealth management products (Boot Camp Wealth Management Certified). Regular contact with senior management like CEO, CFO of Engro Foods, Unilever, P&G for cross-selling of banking products like current account, savings account, term deposit, credit cards. Banking investment products like Certificates of Investments, Mushriqa and investment funds like cash fund, income fund, stock fund. Managing / tapping a new deposit portfolio of 500 plus HNW individuals and corporates. The individual high net worth customers included household entities like Cowasjee’s, Tapal’s, ex-bank CEOs like Zubyr Soomro. Achievements: Increased AUM by 25 MIO Kr. Increased Branch Bancassurance sales volume by 0.5 MIO Kr. Increased Branch investment sales volume by 5 MIO Kr. Increased Branch deposit portfolio book size by 15 MIO Kr.
Officer Grade I - Relationship Associate (Corporate Banking).
at MCB Bank Limited
January 2003 - January 2008
Islāmābād Capital Territory
Responsibilities: Frequent calling on the customers, site/plant visits & quarterly stock inspections. I frequently met with top-tier management like CEO, CFO, Treasury Manager for cross-selling and marketing of financial products like working capital, letter of credit, overdraft to corporate customers in the Telecom Sector Like Mobilink, Ufone, Cement sector like Bestway Cement Limited, Trust Corporate like Fauji Foundation and Fauji Foundation Trust Conglomerate Corporates like Fauji Fertilizer Company Limited, Fauji Fertilizer Bin Qasim Limited. Structuring of credit facilities for corporate customers. Credit appraisal of borrowers and preparation of credit line proposals including detailed credit analysis. Achievements: Increased corporate book size of the branch by 15 MIO Kr. for short-term & long-term funded & non-funded facilities. Increased Branch Credits book size to 15 MIO Kr. Increased Branch deposit book size by 7 MIO Kr.
at Pharmacia & Upjohn (Pvt.) Limited Pakistan
September 1999 - July 2001
Islāmābād Capital Territory
A multinational company now merged with Pfizer International, locally renowned for its fast growth in health care products and life-saving drugs. Responsibilities: I had to regularly visit Key Opinion Leaders (KOLs) including G.Ps, Consultants, Head of Teaching Hospitals in my allocated north region to place key products like Ansaid, Xanax, Dalacin C capsules / Vaginal cream to meet my monthly and quarterly targets. I attended regular training & refresher courses. Achievements: Developed a sales manual covering the KOLs in the federal and north regions. Placed products amounting to 7 MIO Kr. in the north region. Organized & managed a Regional Distributors Conference comprising of more than 300 key opinion leaders in the north region.
at Aberystwyth University
2001 - 2002 (1 year) Cardiff
at University of the Punjab
1994 - 1996 (2 years) Islāmābād Capital Territory