Highly motivated HR professional seeking a suitable position where I can use my knowledge and expertise in HR and administration to carry out various responsibilities in functional areas such as recruitment, policy implementation and employee relations for more exposure and career growth.
HR Coordinator/Executive Assistant
at Emirates Islamic Bank
December 2017 - December 2019
Direct reporting to Head of HR.Diary and personal documents, calendar management, appointments & meetings for executives and upper level staff and logged minutes,respond to multi-line phone calls, emails & messages. Prepare agendas and make arrangements for committee, board, and other meetings. Monthly/quarterly EXCO reports, travel arrangements. All administrative support to HR department,handle and disseminate data bank wide. Maintain employees’ personnel files(leaves, joining, training, resignation). Assistance for recruitment, scheduling interviews, follow up on on & off boarding, processing invoices with a continuous follow up on LPOs, direct activities for vendor registration. Effectively coordinate with internal/external stakeholders to support daily HR activities and assist in implementing HR policies, processes. Handling staff complaints, order and manage department inventory, responsible for staff access/insurance renewal. Resolve all IT issues through fin one platforms.
Assistant Team Leader
at Abu Dhabi Islamic Bank
December 2016 - November 2017
• Sourcing the target market meetings new clients. • Dealing with customer enquiries face to face, over the phone. Achieving sales targets. • Contacting prospective customers and discussing their requirements. • Maintain and develop good relationship with customers. • Review independently all documents and link entire customer accounts to suitable relationship. • Review self sales performance with a view to improve it • Planning and organizing the day to ensure all opportunities are maximized.
Senior Sales Executive
at Dubai Islamic Bank
May 2015 - August 2016
Dealing in Multi Products including Credit Cards, Balance Transfer, Cash on Card, Easy Payment Plan • Ensure to achieve 25 cards per month, AED 700,000 for the Balance Transfer and Cash on Card. • Sourcing NTBs through Direct Marketing, identifying the potential market by exploring and researching. • Knowledge of doing a consultative sell by listening to a customers’ requirements and discussing the product benefits. • Maximize the referral opportunities from client interaction and making necessary arrangements for Kiosk activities. • Preparing the Daily Sales Report keeping the track of all activities on daily basis for monthly targets achievement.
Direct Sales Representative
at Standard chartered Bank
May 2012 - April 2013
Khyber Pakhtunkhwa Province
• Induction of new CASA • Responsible building and maintaining deposit portfolio of PKR 10 Million and investment portfolio of over PKR 5 Million. • KYC updating • Introduction of Family Care (a MUST Insurance Plan) • Solicit NTB as per bank’s plan • Handling the Liabilities & Asset product sales portfolio and associated targets • of new accounts • Cross selling products on bank menu along with Wealth Management products • Maximize new business and deepening the existing accounts while providing quality services
Business Development Officer
at Mobilink (Telecommunication)
May 2010 - October 2010
• Selling products by establishing contact and developing relationships with prospects; recommending solutions. • Providing Customer Support and generating business via Telesales . • Ensuring the Product Delivery on time and proving quick services • Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities • Preparing reports by compiling given information. • Dealing with all escalated complaints and enquiries and answering calls from new and existing customers
at Institute of Management Sciences
2006 - 2008 (2 years) Khyber Pakhtunkhwa Province
Knowledge and keywords