Experience

  • IT Support Engineer

    at MMM IT Solution

    January 2018 - at Present

    Dubayy

    •Maintaining network and Azure AD, Office 365 administration. •Desktop Support - Installation & Support for Laptop Desktop and Mac OS •Network printers, routers, and switches, access point, printers, scanners and application software. •Security and efficiency of IT infrastructure, installation of anti-virus, and software •Monitor and remove virus, spy-ware, and other non-authorized software •Technical services and support at the network level: WAN and LAN connectivity,routers, UniFi access points, switches and firewalls •Structure cabling system/ Diagnostic and problem-solving •VMware, Microsoft Exchange •Manage and administrate user accounts

  • Sr. System Admin

    at UFONE

    January 2017 - January 2018

    Dubayy

    • Managing Cisco Networking Devices (Routers/Switches/Wireless Access Point) configurations. • Installation of system and Support Windows 7/8/10 & Mac OS. • Installing and configuring computer hardware, software (Application Programs, Antivirus), Access Points, IP printers and scanners. • Administration of daily operational procedures for effective and efficient operation of hardware/software, VPN, virus protection and other security measures for Desktop PCs. • Configuring and managing wireless networks. Remote Management RDS services.

  • Field Engineer

    at Du Telecom

    January 2016 - December 2016

    Dubayy

    •Configuration, Troubleshooting, Commissioning and Deployment switchesand routers. •Resolving the customer’s Internet Problem and troubleshooting. •Installation of fiber optic equipment and patch panels. •Fault Rectification and maintenance of Core and Access Network elements. •Implementation of GPON network (FTTH, FTTT, and FTTB). •LAN/WAN Ports, DNS, DHCP, configuration. •TCP/IP Configuration and bridging

  • IT Support Engineer

    at ZT Enterprises

    August 2012 - January 2016

    Islāmābād Capital Territory

    • Plan, install, configure, troubleshoot, maintain and upgrade Server and client operating systems • Install, configure, and upgrade desktop hardware include network cards, printers. • Installation and implementation of DNS, DHCP, FTP, Print Servers, Storage management. • Installation of system and Support Windows 7/8/10 & Mac OS. • Troubleshoot and resolve hardware, software, and connectivity problems

  • Desktop Support Engineer

    at ARY News

    August 2008 - August 2012

    Islāmābād Capital Territory

    • Install, secure, maintain, troubleshoot, administer and upgrade Microsoft Windows Server operating systems with all required server roles on assigned servers. • Maintain and Support Office IT Systems (Desktops & Laptops etc.). • Microsoft Office and other IT Applications. • Installation and Maintenance of Server based Antivirus Applications. • Assist in the Procurement of IT-related Technical Equipment.

Education

  • ITIL

    at Axelos

    2018 - at Present (2 years) London

  • CCNA

    at Cisco

    2019 - 2019 (1 year)

  • BSc

    at University of the Punjab

    2008 - 2010 (2 years) Islāmābād Capital Territory

Languages

  • English Native

Hives