Experience

  • ACCES ENGINEER

    at HUAWEI

    November 2018 - at Present

    Departamento de Guatemala

    Support for CLARO’s personnel of the Mobil and Regional Access Department in Guatemala for the optimization of the Guatemala’s access network: o Making the documents for applying the optimizations for the CLARO’s access network. o Making the topology network diagrams of changes and optimizations for the access network. o Support for the integration of the Access Network between Telefonica’s and CLARO’s network.

  • Tier 2 NOC Transmission (DWDM – SDH – TDM)

    at UFINET

    April 2015 - September 2017

    Departamento de Guatemala

    In charge of overall improvements of the DWDM network (reducing loos of optical power in the DWDM network in Central America, checking the availability of wavelengths for new customers, assigning resources such as wavelengths to other networks such as MPLS, IP, SDH, etc.).  Troubleshooting for the DWDM networks (PADTEC and Tellabs).  Troubleshooting for the TDM networks: SDH and PDH (Tellabs).  Programing and executing maintenance windows (with customers and manufacturers) for the DWDM and SDH networks.  Working with the manufacturer of DWDM equipment to solve special issues (undocumented failures) for the LATAM network.  Support technician for UFINET’s network design department for new implementations over the DWDM circuits in the LATAM Network.

  • Tier 1 IP Engineer

    at UFINET

    January 2012 - December 2014

    Departamento de Guatemala

     Troubleshooting for CISCO IP network (MPLS VPNL2, Metro Ethernet) in UFINET’s Network (Central America and Colombia).  Troubleshooting the local loop circuit for the LATAM network of UFINET, for CISCO and IMC equipment.  Level 1 support for VSAT in LATAM (Central and South America).  Monitoring the LATAM network using WhatsUP, Orion, CACTI, SNMP.

  • INTERMEDIATE TECHNICIAN

    at ITS Infocom

    May 2011 - January 2012

    Departamento de Guatemala

     Troubleshooting the local loop for CLARO’s CISCO corporative customers in Guatemala.  Troubleshooting SDH (Tellabs) for E1s used in telephony network.  Troubleshooting of the PDH network for P2P circuits.

  • TIER 1 NOC FOR VIP CUSTOMERS

    at TIGO

    February 2010 - January 2011

    Departamento de Guatemala

     Troubleshooting for the VIP corporative customers from TIGO-Navega.com.  Troubleshooting WIMAX, Ethernet, PDH and SDH networks.  Troubleshooting international circuits with other service providers in United States, Costa Rica, Panama and other branches of TIGO in Central America.

Education

  • Cloud and virtualization especialist: trainig for VMWare certification (Vsphere Foundation 6.0 y VCP-DC 6.5) and AWS certification (Practitioner and Sysops Administration Associate).

    at KINAL

    2019 - at Present (1 year) Departamento de Guatemala

  • Trainning Course for PMP- CAPM Certification

    at KINAL

    2019 - 2019 (1 year) Departamento de Guatemala

  • Certificate Course in CISCO Enterprise Networking (CCNA/CCNP)

    at UTL Technologies

    2015 - 2015 (1 year) Bangalore Urban - Karnātaka

  • LPE20 – DWDM: ROADM WSS – Lightpad: Training to operate a DWDM network using ROADM WSS

    at PADTEC

    2014 - 2014 (1 year) São Paulo

  • Electronic Engineering

    at UNIVERSIDAD DEL VALLE

    2002 - 2010 (8 years) Departamento de Guatemala

Knowledge and keywords

Languages

  • English Negotiation

Hives