Experience

  • Regional Sales Operation

    at Menarini Asia Pacific Pte Ltd

    November 2018 - December 2019

    Singapore

    Responsibilities Coordinate Country change management process from end to end including validate change request template submitted by Country SFE, facilitate review meeting, understand the change request scope and business reasons, review and validate change request audit results Assist in project coordination and documentation with Country SFE, IT and Sales and Marketing department Worked with Country Sales and Marketing to understand business processes and database structure, assist in addressing operational issue related to CRM Solutions and provide recommendation or workaround to Country . Provide support and guidance to Country to maximise the usage of CRM Solutions and leverage on the capabilities to improve efficiency and productivity Provide training and support to Country Refresh SOP documentations, checklists and materials Reason For Leaving: Function moved to Sydney

  • Sales Operation Analyst – South APAC

    at Unity Technologies Singapore

    October 2017 - November 2018

    Singapore

    Responsibilities Work with regional stakeholders on reporting requirements. Creations of salesforce reports base on reporting requirements Work with regional stakeholder in developing operational processes and training documents. Provide Regional Directors on Weekly Sale Month to day report. Main contact point for Saleforce training matter in South APAC Work with regional stake holder on sales force adoption. Main contact point for South APAC order management. Work with Sales team on contract operationalization Main APAC contact point for UATs and Projects Monthly Seat Count reconciliation Issue resolution. Ad Hoc duties and reports

  • Sale Operation Analyst

    at S&P Global Platts

    March 2016 - June 2017

    Singapore

    Responsibilities Work with various stakeholders on reporting requirements. 
 Work with Global Directors on Monthly Forecasting Provide Global Directors on Weekly Sale Month to day report Main contact point for Saleforce training matter in Singapore Monthly Sale Commission reconciliation 
 Issue resolution. 
 Ad Hoc duties and reports Reason for leaving : Function move back for London

  • Sales Operation Analyst (Contract)

    at Cochlear Pte Ltd (Singapore Brunch)

    March 2015 - March 2016

    Singapore

    Responsibilities Work with various stakeholders on reporting requirements. 
 Work with Commercial Director on Quarterly Forecasting and Budgeting Exercise. 
 Work with logistics on Monthly Demand Planning 
 Main contact point for Finance matter in Singapore with APAC Finance regarding e.g. Petty cash and Office invoices. 
 Main contact point for Order management for Sri Lanka and Pakistan. Support Commercial Director in Pricing exercise for products 
 Issue resolution. 
 Ad Hoc duties. 
 Reason For Leaving: Contract was not Renewed as function moved back Sydney

  • Business Operation Analyst

    at ZEBRA TECHNOLOGIES ASIA PACIFIC

    October 2013 - December 2014

    Singapore

    Work with various stakeholders on reporting requirements. Create and maintain automated reports using Oracle Business Intelligence (OBIEE) and Excel. Provide Analysis on reports to the senior management. Work with channel partners, to ensure accurate and timely data submission. Initiate and participate in projects to provide tools to channel partners for accurate data submission Work with various internal and external stakeholders, to ensure daily Channel Back End Rebates payment operations. Work with various internal and external stakeholders, to ensure daily Channel Promotions payment operations. Participate on systems projects with internal stakeholders and external vendors, to define business requirements from the business user perspective. Lead for Special Pricing Agreement Process and Channel POS data. Participate in various User Acceptance Test (UAT). Daily maintenance of customer and item master in Siebel. Work with various Internal team for saleforce roll out

  • Business Analyst

    at Johnson Controls (S) Pte Ltd

    July 2011 - September 2012

    Singapore

    Responsibilities Pricing and Commercial Management for whole of Asia Pacific Region Conducting of site cash audit, stock audit and site operational audit at all site Cost trend & variance Analysis Contract Management for Asia Pacific Region Analysis of monthly accounting result & operation dashboard Cost benefit of special projects Participate in Various Internal Projects Issue resolution Ah Hoc duties Reason For Leaving: Due to Family Reason

  • Sale Operations Analyst(Contract)

    at Hewlett-Packard Asia Pacific

    October 2009 - May 2011

    Singapore

    Responsibilities Manage the Sales Pipeline for whole of Asia Pacific & Japan for 2 product lines Generate Sale Management Reports on the health and status of each Sub Region or each product line Provide Analysis on reports to the management Work with internal & external customers regarding the sales Pipeline Work with Marketing Team on Leads Generation Work with Contracts team on Contract Generation Participate in Various Internal Projects Participate in User Acceptance Tests Order Management Team lead Order Management Using Fusion SAP R6 Issue Resolution Ad hoc Duties Reason For Leaving: Contract was not renewed

Education

  • Bachelor

    at Royal Melbourne Institute of Technology

    2007 - 2009 (2 years) Singapore

  • Diploma

    at Diploma in Management Studies

    2006 - 2007 (1 year) Singapore

Hives