Experience

  • Medical Sales Representative

    at Medtronic

    November 2017 - at Present

    Province of KwaZulu-Natal

    • Detailing doctors, practice staff and nurses in rooms, hospital, pharmacists and provide product training. (sutures and wound closure products, mesh for hernia and thermostatic patch). Seeing Doctors in the following field, General Surgeon, Gynae, Plastic Surgeons, Orthopedics, Urologists, Cardio-thoracic and ophthalmologist. • Demonstrating use of products and ensuring they are used correctly in theatre for my territory, which includes KZN central. ( JMH hospitals, Parklands, Entabeni, St Augustine, Gateway and Umhlanga). • Meeting targets in excess of Four Million per annum, by successfully implementing marketing strategies, set. • Any other duties and responsibilities that come with sales including cross functional interactions, team interactions. • Responding adequately and timeously to customer complaint and queries in line with set policies and procedures. • Analyse industry trends, competitor activities and able to quickly change strategy to match industry dynamics.

  • Sales Manager

    at Wismed

    June 2016 - August 2017

    Province of KwaZulu-Natal

    • Providing continuous training and detailing whilst managing territory. (The whole of KZN), detailing on foot pump used during irrigation on stone removal. • Negotiate sales with existing and new customers who are of strategic importance to the organization. • Contribute to the development of sales, marketing, customer retention, advertising, pricing, and distribution plans / strategies for area of responsibility • Analyze data and draw relevant conclusion so as to gain market share. • Communicating with Medical aids yearly on price increase. • Registration of new products with medical aid. • Prepare sales forecasts and budgets; monitor sales volume, revenues, and costs against forecasts to identify problem / opportunities areas and adapt procedures. • Developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector • Monitoring competitor activity and competitors' products

  • Team Leader Customer Operations

    at ABSA

    January 2014 - November 2015

    Province of KwaZulu-Natal

    • Ensure business targets are met while maintaining exceptional customer service • Ensure business targets are met while maintaining exceptional customer service • Minimise losses through effective implementation of strategies and reduce human error or internal fraud then escalate • Monitor the adherence to service level agreements • Assist staff with escalated queries and complaints and ensure they understand Business Continuity requirements • Respond to social media complaints ( hello peter) • Provide evidence and supporting documents to auditors or management assurance consultants during formal reviews

  • Debt-in

    at Portfolio Manager

    September 2012 - December 2013

    Province of KwaZulu-Natal

    • Maintain acceptable work ethics within assigned group; keeping collectors focused and productive. • Recommend, review and amend treatment plans and dialer strategies to continuously increase and maximize portfolio performance

  • Business Development Officer

    at Europcar

    October 2009 - August 2011

    Province of the Western Cape

    • Develop and maintain customer relationship to increase sales revenue

Education

  • BBA Marketing Degree

    at IMM

    2002 - 2004 (2 years) Province of KwaZulu-Natal

Hives