Experience

  • Front Office

    at Tamani Marina Hotel

    June 2014 - at Present

    Dubayy

    1)My responsibilities are Customer Delight, Ensures prompt, efficient and Courtesy service. 2)My daily activities are to Walk the talk about customer delight and be a role model for your team with regards to "Customer Delights". 3) Anticipates the needs of the guest and exceeds their needs as much as possible. 4) Is responsible for managing the processes in telephone communications. 5) Close corporation with all areas to assure information for performing the service of the telephone switchboard and constant functionality of all systems. 6) Organisation of an optimal work sequence to to guarantee the continued satisfaction of guest. 7) Acceptance, monitoring and passing on of telephone calls, telegrams and faxes(and recording of the same) 8) Passing on messages and processing wake-up calls. 9) Responsible for correct invoicing and payment for the services. 10) Draw up internal telephone directories.

Education

  • Bachelor Of Hotel Management

    at Ms. Ramiah College of Hotel Management

    2009 - 2013 (4 years) Bangalore Urban - Karnātaka

Languages

  • Arabic Native

Hives