Experience

  • Sr CSE CUSTOMS CLEARANCE DEPARTMENT

    at transcontinental shipping

    June 2018 - at Present

    Capital Governorate

    • Handling Customs Clearance & Delivery for entire Sea – FCL and Air local inbound shipments. •Entering all payment and costing for all clearance shipments i.e Air, Sea & Road line •coordinating with Port, operations, accounting and delivery driver staff for overall shipments with proper planning and organizing as per company standards. • Opening job cards for all cargo line in efreight application. • Handling or coordinating overall import containers customs clearance, till delivery to the consignee. • Arranging delivery order from the container line. • coordinating with trailer transport team for the container requirement for delivery. • Arranging cheques and cash for Delivery order collecting, extending line demurrage, Etc. • Preparing day to day report in Microsoft office(Excel,word,etc. as per require) EOD.

  • accountant and sales

    at Almoayed Stationery W.L.L

    March 2018 - May 2018

    Capital Governorate

    • Managing all the sales related activity of the company. • Handling a high volume of customer enquiries whilst providing a high quality of service to each caller. • tracking sales orders to ensure that they are scheduled and sent out on time. • Effectively communicating with customers in a professional and friendly manner. • Ordering and ensuring the delivery of goods to customers. • Supporting the field sales team. • Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents. • Responding to sales queries via phone, e-mail and in writing. • Accurately analyzing and assessing statistical data. • Resolving any sales related issues with customers.

  • SR CSR (FRAUD DEPARTMENT BANKING)

    at INTELENET GLOBAL SERVICE LTD

    September 2014 - September 2017

    Mumbai - Mahārāshtra

    • Educating customers through product demonstrations. • Communicating professionally, confidentially, and effectively • proposing aims and idea for the betterment of the company. • Investigation of fraud cases faced by customer and giving overall result. • Co-Ordinating with team leaders. • Daily Email Tasking of organization and giving appropriate response. • Checking work quality of agent and giving feedback. • Taking briefing to agents and giving up to date update. • Sending overall reports to clients and manager.

  • Management Trainee

    at Encompass Events Pvt. Ltd

    January 2013 - February 2014

    Mumbai - Mahārāshtra

    Events & Activation Handled • Corporate Activity • Artist Management • Mall Activity • Road Show

Education

  • Bachelors in management studies

    at Mumbai university

    2011 - 2014 (3 years) Mumbai - Mahārāshtra

Knowledge and keywords

Languages

  • English Elementary

Hives