at Dialog Axiata PLC
August 2006 - at Present
• Leading a junior marketing team • Operate as the lead point of contact for all matters specific to my customers. • Build and maintain strong, long-lasting customer relationships. • Negotiate contracts and close agreements to maximize profit. • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors. • Ensure the timely and successful delivery of our solutions according to customer needs and objectives. • Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas. • Forecast, track key account metrics/Prepare reports on account status • Assist with high severity requests or issue escalations as needed. • Preparing bids, costing and pricing for proposals. • Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets.
certificate course computer
at Advance level
2018 - 2019 (1 year) Western Province