I have over 20 Years of ICT Experience. Ranging from building PC's to Networking Solutions, Back-end solutions and foremost support in Microsoft Technologies. My skills also include VMware, Citrix and Hyperion Financial Management (HFM) and Pastel systems. Design, implement and maintain networks.

Experience

  • Engineer Microsoft Systems

    at iWayAfrica

    May 2009 - at Present

    Province of the Western Cape

    • Microsoft Active Directory • Microsoft Exchange Servers (2010) • Hyperion Financial Management (HFM) • Sage Pastel system • VMware server (ESXi and VM Server) (4 Hosts and +- 40-50 virtual servers) • Install Network Monitoring Systems. PRTG and SolarWinds • Citrix Application server • Upgrade AD systems to 2012 and Exchange to 2010. • Microsoft SQL2005 database setup and maintenance for HFM, Blackberry Enterprise Server and Citrix. • Setup and manage WSUS for office. • Setup Linux servers and handover to Team. • Basic admin and configuration of Linux servers. • Setup and test WiFi controllers and Access Points to integrate authentication on LAN/WAN. • Research and test Office Communication Server 2007 • Test and deploy Office365

  • Systems Administrator

    at MWEB Africa

    May 2005 - May 2009

    Province of the Western Cape

    • Microsoft Active Directory and Microsoft Exchange 2003 Server for Africa offices, VPN for roaming users. • Setup, configure and maintain SharePoint, SCOM and WSUS. To manage assets and licensing. • Support of all mobile devices. Windows mobile, Nokia range and Blackberry. • Manage and negotiate Microsoft licensing • Deal with Faritec, Datacentrix and internal clients • Train administrator to support LAN users and do basic fault finding before reporting to second level support.

  • Systems Administrator

    at MWEB

    May 2000 - May 2005

    Province of the Western Cape

    • For M-Web and Naspers on Microsoft NT4, MS Windows 2003, M-Web portal, Siyanda and Exchange servers/services. • Deploy portal servers and services, MoneyMax and IcanOnline software and servers. (ASP and Dot Net) • All mobile devices. Windows mobile, Nokia range and Blackberry. • Blackberry Enterprise mail server. • Active Directory and Exchange 2003 network in Nigeria and Namibia. • Upgrade corporate MS Exchange from 2000 to 2003 • Thin client workstations and Microsoft Terminal services. • Setup network and connectivity for Jan van Riebeeck Primary school. • Train E-Centre administrator to support LAN users and do basic fault finding before reporting to second level support.

  • Technical Analyst

    at Siyanda Satellite

    January 1999 - May 2000

    Province of the Western Cape

    • Implement and support Mindport BIS IP broadcast system in South Africa and Beijing for MIH China. Give training to staff to operate Broadband Internet system. • Support corporate clients with routing problems. • Support Firewall 1 configurations for clients to make secure VPNs. • Implement and maintain security to Siyanda network on Cisco routers. • Configure Cisco routers and switches. (ISDN & WAN/LAN routers) • Investigate firewall products. E.g. Firewall 1, Gauntlet and Raptor. • Support Exchange 5.5 server setup, connectivity and maintenance. • Compile technical and operational documentation of Transmission Platform. • Configure remote monitoring and management. • Manage SQL database. • Move and rewire server room. Move servers to new location. • Install and manage Compaq ICS (Internet Cache Server) servers at Transmission Platform. • Manage DNS services.

  • Technical Specialist

    at MWEB Connect

    May 1997 - December 1998

    Province of the Western Cape

    • Handle daily Call Centre Staff queries and provide on-going support and guidance • Stand in for Technical Call Centre Manager. • Customize Internet software for clients. • Interview candidates for Technical Call Centre Representative positions. • Training/coaching new employees to give telephonic support to Internet users. • Reporting to management

  • Call Centre Representative

    at WorldNet Africa CSIR

    April 1996 - April 1997

    Gauteng

    • Telephone support to clients having problems connecting to the Internet (WorldNet Africa). • Training of students and after-hour support people to help clients with support. • Assisting administrative staff with client setup of special E-Mail aliases. (Mainframe and Unix systems). • Writing a technical support manual. • Setting up clients computers to get access to Internet. • Setting up an Intranet for technical support people.

Education

  • Fortinet Training

    at Fortinet

    2019 - 2019 (1 year) Province of the Western Cape

  • IT Management

    at UCT

    2016 - 2017 (1 year) Province of the Western Cape

  • ITIL Foundation

    at CSMG

    2000 - 2000 (1 year) Province of the Western Cape

  • MCSE

    at Training Connection

    1997 - 1997 (1 year) Gauteng

Languages

  • English Native

  • Afrikaans Native

Hives