June 2019 - at Present
I am assisting group operations in close cooperation with our suppliers and, accordingly I am in charge of data documentation as it is one of the most important pillars of my position. This means, that I investigate supplier rates of different services and, afterward documenting them in the system, so in this way, I am supporting booking procedures and therefore the operational process. This job teaches me, how to identify the development of operational performance and, how to negotiate with suppliers. It is essential to know how to coordinate and structure data on a daily basis and, thus this job trains me on how to handle and address customer concerns in complex situations.