I am an experienced in the use of Excel, Word, Microsoft Official and am able to deliver efficient
office organization and executive support in pressurized work environments. am able to liaise with all levels of staff and
clients to provide with the support they need to achieve business goal .
at Radiant Computers & Electronics
September 2018 - October 2019
1.Establish client relationship at leadership level maintaining high cust-sat 2.Support contract negotiations and identify business growth opportunities 3.Providing pre-sales support for new opportunities suggesting IT options and implementing business & client-specific customized IT solutions
February 2011 - February 2015
1.analyze industry trends demand and supply for products and services then create a strategy to market the product. 2.developing and maintaining the public image of a company through appearance and social media 3.support computer networks by testing and evaluating network systems and ensuring that the day-to-day operations work
BA Computer Science
at Al-Ahliyya Amman University
2014 - 2018 (4 years) Muḩāfaz̧at `Ammān
IT Support Specialist
1.support computer networks by testing and evaluating network systems and ensuring that the day-to-day operations work.
2.provide customer service by helping people with their computer problems.
3.Basic Network and Database Administration.
4. Academic Training in basic hardware .
5.software installation and repair.
Knowledge and keywords
- customer satisfaction
- problem solving skills
- android studio
- java script
- public speaking
- c++ programming
- decision making
- building relationships
- microsoft office applications
- upgrading deals
- mental organizational skills
- multitasking strategic thinking
- productivity teamwork
- basic network and database administration
- academic training in basic hardware
- software installation and repair