Experience

  • Service Manager

    at Al Thika Packaging

    November 2019 - at Present

    Dubayy

     Reporting to the General Manager manage all aspects of the service and aftersales department for the UAE region plus that of the Oman, Pakistan and Saudi Offices.  Creation of the yearly departmental budget and set and monitor service KPI's, both of which are reviewed by the GM on a monthly basis.  Recruitment of all aftersales staff and engineers ensuring all are trained and equipped to maintain optimal service standards.  Responsible for driving the growth of the consumable sales business  Assist coordination of major projects alongside the Al Thika Project Manager  Assist sales team with maintenance proposals and after sales contracts.

  • Director - Consultancy Business

    at Vigile Limited

    May 2015 - September 2018

    Cheshire

     Project Management and Project Consultancy  Consulted on business projects with TalkTalk, KPMG, Deloitte, PWC, Bentley Motors and United Utilities TalkTalk Programme Manager (Interim contract) Jan 2016 to Dec 2017 United Utilities Change Agent (Interim contract) Sept 2015 to Jan 2016 Bentley Motors PMO Programme Manager (Interim contract) May 2015 to Aug 2015

  • Program Manager

    at Premier Foods

    January 2007 - December 2015

    Herefordshire

     Delivered 2 Programmes within agreed timescales and agreed Capital budget of £38.5m utilising only 15% of budgeted contingency.  Worked across 5 sites within the Kipling, Ambrosia and Cadbury Brands delivering an automated production solution to reduce headcount making a direct labour saving of over £1m per annum.  Delivered projects to enable NPD Kipling cake incremental growth of over £12m Gross sales in 1st FY  Delivered projects to enable Ambrosia Desserts NPD Growth increased turnover by 7.5% in year 2  Compiled and reported monthly projects dashboard showing capital spend, risk mitigation, scope adherence/change and benefit delivery to steering board containing company CEO  Compilation and presentation to PLC board of the operational solution to meet the commercial strategy for growth in both the cake and desserts business units.

Education

  • Diploma

    at APMP

    2010 - 2010 (1 year) Leicestershire

Languages

  • Arabic Native

  • English Native

  • Italian Conversation

Hives