Experience

  • IT support Analyst

    at sonatrack

    February 2019 - at Present

    Wilaya de Tamanrasset

    Installing and configuring computer hardware, software, systems, networks, printers and scanners troubleshoot system and network problems, diagnosing and solving hardware or software Setting up accounts for new users Guide users with simple, step-by-step instructions Conduct remote troubleshooting Participation in providing training to customers as required provide support, including procedural documentation and relevant reports Build out the office A/V and Video Conference technology for remote workers Installation, management and maintenance of workstations for Windows 7, 8 and 10

Education

  • Master’s Degree Mathematics and Computer Science

    at Lobachevski State University of Nizhni Novgorod, Russia

    2013 - 2016 (3 years) Nizhegorodskaya Oblast’

Hives