I have an MBA Degree with honour standing and more than 15 years experience in Higher Education Administration ( Admission, Registration, Counselling, Student Life, Career Services, Financial Aid) in Jordan, UAE, KSA.

Experience

  • Registrar, Scheduling Manager

    at Prince Mohammad bin Fahd University

    September 2016 - July 2019

    Al Minţaqah ash Sharqīyah

    -Preparing strategic and operational plans and ensures it is compliance with the University strategic goals -Organize & administer records, registration and graduation functions, including transcript evaluations. -Collaborate with administrators, deans, faculty, IT and counsellors to facilitate services, -Preparing the budget for the Registry department -To implement, create and develop of all policies: academic records, evaluation, transfer of credits, graduation’s Process. -Planning for the master class schedule and exams professionally. -Preparing the reports requested by the higher management, ministry of higher education & accreditation bodies -Evaluate the performance throw SWOT analysis, KPIs & assessment for Annual plan. -Participating in the graduation ceremony. -Support admissions process & counsel students on admission criteria -Organize & prepare for new students orientation. -Support in maintaining admission & enrollment database.

  • Registrar

    at American University of Ras Al Khaima

    June 2015 - July 2016

    Ra’s al Khaymah

    Preparing strategic and operational plans and ensures it is compliance with the University strategic goals -Organize & administer records, registration and graduation functions, including transcript evaluations. -Collaborate with administrators, deans, faculty, IT and counsellors to facilitate services, -Preparing the budget for the Registry department -To implement, create and develop of all policies: academic records, evaluation, transfer of credits, graduation’s Process. -Planning for the master class schedule and exams professionally. -Preparing the reports requested by the higher management, ministry of higher education & accreditation bodies -Evaluate the performance throw SWOT analysis, KPIs & assessment for Annual plan. -Participating in the graduation ceremony. -Support admissions process & counsel students on admission criteria -Organize & prepare for new students orientation. -Support in maintaining admission & enrollment database.

  • Registrar, Scheduling Manager

    at Prince Mohammad bin Fahd University

    February 2011 - May 2015

    Al Minţaqah ash Sharqīyah

    Preparing strategic and operational plans and ensures it is compliance with the University strategic goals -Organize & administer records, registration and graduation functions, including transcript evaluations. -Collaborate with administrators, deans, faculty, IT and counsellors to facilitate services, -Preparing the budget for the Registry department -To implement, create and develop of all policies: academic records, evaluation, transfer of credits, graduation’s Process. -Planning for the master class schedule and exams professionally. -Preparing the reports requested by the higher management, ministry of higher education & accreditation bodies -Evaluate the performance throw SWOT analysis, KPIs & assessment for Annual plan. -Participating in the graduation ceremony. -Support admissions process & counsel students on admission criteria -Organize & prepare for new students orientation. -Support in maintaining admission & enrollment database.

  • Associate Registrar

    at New York Institute of Technology

    January 2006 - January 2011

    Muḩāfaz̧at `Ammān

    Develop and implement systems to maintain student academic records; degree audits,etc Administers storage, security, accuracy, and preservation of academic credentials in accordance with university policy. -Interpret and enforce academic rules and regulations; monitors academic standing; coordinates probation, suspension, and dean's lists. - Manage grade and transcript processing; coordinates academic information for graduation clearance; provides special program certifications; compiles statistical information and prepares reports. -Coordinate the grade petition process, responses to inquiries concerning academic performance. - Oversee all facets of the daily operations of the organizational unit, ensuring compliance with the University regulations. - Participate in development, implementation and maintenance of policies, objectives, short-and long-range planning. - Develop or assist with the development and implementation of policies and procedures.

Education

  • Institutional accreditation /( AURAK Registrar Office )-Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) ( 2.10 Student Support Services) -

    at AURAK

    2015 - 2016 (1 year) Ra’s al Khaymah

  • Master of Business Administration

    at New York Institute of Technology

    2008 - 2010 (2 years) New York

Services offered

  • Registrar

    Registration and Scheduling

    - Preparing the Registration's Department strategic and operational plans and ensures it is compliance with the University strategic goals.

    - Organize and administer the records, registration and graduation functions, including transcript evaluations, to provide maximum service to students while ensuring efficient and effective workflow.

    - Collaborate with administrators, deans, faculty, IT and counsellors to facilitate and improve services to students, including catalogue and registration/records policy questions.

    -Preparing the budget and the financial statements for the Registration department

    - To implement, create and develop of all academic policies: academic records, evaluation, transfer of credits, academic progress and degree, graduation’s Process.

    - To arrange, coordinate, and advise the students who want to study in the American and western university through the Study Abroad Program (SAP).

    - Serving as a project manager for the implementation of new processes and solutions.

    - Generating, analyzing data to support process improvement and implications.

    - Provide leadership and develop appropriate recommendations for the implementation of related technology application in support of enhanced services offered through Registration and Records.

    - Participate and serve as part of the Student Services Team. Lead initiatives as determined by the Dean.

    - Planning for the master class schedule professionally.

    - Preparing the reports requested by the higher management and the ministry of higher education.

    - Professionally planning for Final exam schedule (Zero Conflict Final Exam)

    - Participate in preparing the needed reports for accreditation.

    - Evaluate the departmental performance throw SWOT analysis and key performance indicators KPIs, and throw the assessment for Annual plan.

    -Preparing the university academic calendar.

    -Participating in the preparing for university graduation ceremony.

    -Advise the students regarding the courses that they should register.


    Admissions

    - Preparing Admissions’ Department strategic and operational plans and ensures it is compliance with the University strategic goals.

    - Manage admissions, including processes and staff, ensuring that performance Standards are maintained and performance appraisals are conducted.

    - Provide information and counsel students on program and admission criteria to Students and potential students.

    - Coordinate onsite admission sessions at local high schools.

    - Provide counsel to the Admissions employees regarding admission decisions for Complex applications.

    - Hire, supervise and evaluate admission staff.

    -Organize and prepare for new students orientation.

    -Communicate and explain admission policies and requirements as they apply to different educational systems.

    - Ensure that policy changes or changes to admission or program requirements are communicated to agents.

    Provide students with information about the admission process.

    - Ensure accurate and complete maintenance of the system including tracking all Documents and transcripts that are forwarded to the appropriate Academic School.

    - Ensure that Admission tests results are logged and entered on the system, and to notify the Students of assessment results.

    -Complete transfer credit assessments for students and consulting with Department Chairs when necessary.

    - Develop tracking systems regarding the number of applicants, conditional offers, and monitor annual variances in statistics.


    Provide support for Dean of Student Affairs in the below duties:


    - Assist students in reaching settlement of their informal requests or complaints through consultation, mediation and counselling; refers issues with a formal avenue of redress to appropriate University offices for resolution.

    - Work with appropriate University officials to facilitate satisfactory solutions to issues and problems that fall within the responsibilities of the Dean of Students Office. Advise the Dean of Students on complaints with no definitive remedy and makes a recommendation for resolution.

    - Serves as a member of University committees related to student welfare, enrollment management, academic affairs, and other aspects related to student status.

    - Participates as a resource in the decisions and enforcement of academic probation/dismissal regulations as well as the extension of academic deadlines on unfinished course work and the rescheduling of final exams.

    - Interview and counsel students contemplating withdrawal or leave of absence from the University; when appropriate, grants leave of absence or processes withdrawals and cancellations.

    - Evaluates, and in collaboration with Deans of Schools/Colleges, makes decisions about student requests for readmission.

    - Assist student in understanding their rights and responsibilities as community members and the university conduct system.

    - Research, evaluate, and recommend changes in rules, regulations, and policies as related to the student experience.

    - Create and administer procedures designed to meet the emergency financial needs of undergraduate students.

    - Serves as a resource to the University Community regarding the status of students.

Languages

  • Arabic Native

  • English Negotiation

Hives