Experience

  • Admin Manager

    at Hubmart Stores Nig. Ltd

    March 2018 - at Present

    Lagos State

    • To help design, install and manage a timely and cost effective preventive management system / process/ policy, while ensuring quality and professionalism in line with international standard best practice. • Ensure timely and cost-effective resolution of administrative issues. • Responsible for organizing the safe and efficient receipt, storage and dispatch of warehoused goods. • Provides materials, equipment, and supplies by coordinating the receiving, warehousing, and distribution services; supervising staff. • Coordinating the maintenance of all warehouse facilities and equipment

  • Retail Store Manager

    at United Technical Project Nig. Ltd (OfficeEverything Brand)

    January 2016 - March 2018

    Lagos State

    • Recruiting, training, supervising and appraising staff. • Managing budgets • Maintaining statistical and financial records • Planning • Promoting and marketing the business. • Dealing with customer queries and complaints • Overseeing pricing and stock control. • Maximizing profitability and meeting sales targets • Ensuring compliance with health and safety legislation. • Preparing promotional materials and displays.

  • Customer Care Representative

    at Heritage Bank Plc (Seconded)

    November 2014 - December 2015

    Lagos State

    • Inbound / Outbound Customer Service • Escalating Customer’s complaint to the appropriate channel • Reporting / Treating Customer’s request • Telesales / Telemarketing (Cross selling). • Customer Service via Email response.

  • Senior Sales Specialist

    at ATB Techsoft Solutions Ltd

    September 2013 - September 2014

    Lagos State

    • Marketing of IT Solutions including software licenses and hardware. • Maintaining and developing existing and new customer relationship. • Quoting, pricing of IT products and solutions. • Conduct assessment of customer software environment • Monitoring and weekly reporting of accounts and sales activities • Liaising with customers on impending issues and recommending solutions. • Conduct marketing events and follow up on leads.

  • Branch Admin Officer

    at Guaranty Trust Bank Plc. (CS)

    October 2007 - August 2009

    Lagos State

    • Prepare complete budget analysis for the branch. • Liaise with vendors and process payments • Process petty cash expense to increase operational efficiency • Process business travels for internal member staffs • Fleet management • Manage branch expenditure • Facility management

  • Transaction Officer

    at Guaranty Trust Bank Plc. (CS)

    May 2004 - October 2007

    Lagos State

    • Configure and deploy POS (Valucard). • Datatakeon for card personalization. • Processing of card application request. • Reconciliation of Valucard accounts and POS during phase-off to VISA. • Bringing up Valucard server. • Interfacing with Valucard and the Bank. • Process settlement report for merchants • Process card activation requests.

Education

  • MBA Marketing Management

    at Ladoke Akintola University of technology, Ogbomoso

    2015 - 2018 (3 years) Oyo State

  • ILM level 5 Diploma in Management

    at Tameside College

    2009 - 2010 (1 year) Manchester

Languages

  • English Native

Hives