Experience

  • Waiter

    at Ambassador Hotel Nairobi

    August 2017 - July 2018

    Nairobi

     Greet customers, present menus, and explain daily specials to customers  Answer questions related to menu items and make recommendations  Take food and beverage orders from customers  Billing and Cashiering thru MICROS  Ensure all appropriate equipment is on hand for each service period  Serves the guests as per the restaurant SOP

  • Waiter

    at Highlands Hotel Nairobi

    March 2013 - May 2016

    Nairobi

     Greet customers, present menus, and explain daily specials to customers  Answer questions related to menu items and make recommendations  Take food and beverage orders from customers  Relay food and beverage orders to the kitchen staff  Prepare drinks and food garnishes  Carry trays of food or drinks from the kitchen to the dining tables  Remove dirty dishes and glasses and clean tables after customers finish meals  Prepare itemized checks and hand them to customers and sometimes take payment

  • Food Runner

    at Safari Hotel Nairobi

    May 2011 - December 2012

    Nairobi

     Welcome each guest with a smile and friendly greeting  Help customers with orders by explaining dishes and drinks and making recommendations as appropriate  Coordinate food orders to guarantee timely and efficient delivery to guests  Refill water and periodically check on guests to handle any issues promptly  Maintain our high food safety and sanitation standards  Clean and reset tables

Education

  • Diploma

    at The Kenya Institute of Management

    2013 - 2015 (2 years) Nairobi

Languages

  • Arabic Native

Hives