Experience

  • IT Consultant

    at Licensing Assurance

    September 2015 - at Present

    Florida

    • Presentations and training on Oracle’s Licensing models. • Development and Implementation of Analysis Software to recognize Oracle Products on the Customer Environment. • Assistance in the data gathering process to the final clients for the following software vendors: Oracle, Redhat, IBM, Linux, among others. • Licensing models on Oracle Database, Weblogic, iAS/OAS, SOA and Tuxedo. • Preparation of reports needed for the final clients and the data gathering related with them.

  • Project Manager

    at Heidelberg Bolivia

    December 2014 - October 2015

    Departamento de La Paz

    • Managing the implementation of the “Editorial del Estado Plurinacional de Bolivia”. • Coordination of the timetable between the customer and the service provider so both ends compile the contract.

  • Sr. Support Engineer

    at Oracle

    December 2010 - May 2014

    Metropolitana de Santiago

    • Senior Technical Support Engineer. • IC-3 support engineer for StorageTek Tape Backup solutions. • Innovation of troubleshooting for support improvement. • New hires Mentor for IT and Support Methodology logic (15 people). • Awarded as “CL Guru” on the support area in Chile. • Oracle's Tape Knowledge Management Base project involving creation of documentation and maintenance of it. • Support Oracle’s Top Accounts in the Tape Library area.

  • IT Consultant

    at INDECS System

    May 2007 - September 2010

    Metropolitana de Santiago

    • Second level support for the Project of Digital Passports in Venezuela. • Help Desk. • Project implementations. • Pre-Sales Engineer for HP Solutions ISS, SWD, DP/DR & MCBS working with SalesBuilder and Storage tools. • 3Com Solution Architect. • Red Hat Professional support. • Virtualization Professional (Red Hat Xen, Citrix Xen, Hyper-V)

Education

  • Red Hat Certified Engineer

    at Red Hat

    2010 - 2010 (1 year) Metropolitana de Santiago

  • Ingeniero de Sistemas

    at Univerisdad Catolica de Bolivia

    2001 - 2005 (4 years) Departamento de La Paz

Languages

  • Spanish Native

  • English Negotiation

  • French Elementary

Hives