Experience

  • Lean Project Manager

    at Veon Amsterdam

    October 2016 - at Present

    Provincie Noord-Holland

    • Led different performance transformation projects in worldwide company operations (Russia, Eurasia, Emerging markets) with focus on process optimization, quality improvement, OPEX/CAPEX optimization, lead time reduction, digitalization and automation (including testing and implementation phases) and inventory targets achievement. o Results achieved: Lead time reduction (up to 38%) of CIP process (Construction in progress) in Algeria; Cost reduction of warehousing in Russia (EUR 300k/ year); Inventory reduction in Kazakhstan (18% in the 1st month and 26% in the 2nd month) • Managed Full turnkey project in 3 business units – alignment on scope of work, RACI matrix and technical procedures with main vendors, joint work with internal departments (Procurement, Technology, Accounting, Legal and Tax) • Participated in Eurasia’s project, whose objective was to find short term cost reduction opportunities in all Veon business units

  • Senior Consultant

    at Kaizen Institute Consulting Group

    September 2014 - September 2016

    São Paulo

    o Managed a project focused on Costs Reduction and Service Quality Improvement through processes optimization and standardization and developed a Control Tool for KPI´s management (interface with SAP). Led an internal team composed by 3 trainees and 1 consultant. o Managed a project focused on Costs Reduction and Gain of Operational Synergy, developed a RFP (Request for Proposal), defined Internal Requirements, standardized processes and activities, developed the Should Cost Model, defined the Delivery Model and created the SOW (Statement of Work). Led an internal team composed by 1 trainee and 1 consultant o Managed a project in Latin America focused on Costs Reduction and Service Quality Improvement. Optimized resources to attend software emergency cases and standardized processes in order to have better visibility of real costs o Participated in a project in USA focused on Costs Reduction through processes standardization • Award: “Best consultant of 2015” of Kaizen Brazil

  • Product Development Specialist

    at Banco Itaú

    April 2013 - September 2014

    São Paulo

    • Developed new products/services, maintained already existing products and managed the results o Project management: oversaw activities, schedules and scope, involved all the stakeholders and defined responsibilities o Supported the Risk Mapping Management Department of the projects to identify risks and analyze their probabilities and impacts o Created sales materials, contracts’ patterns and workflows/processes o Supported the Quality Area, maintaining consistent awareness of indicators and markers • Main achievements/ projects: o Developed of the Product’s Price Model, which made the prices more consistent and efficient o Restructured a product related to Credit Cards as a guarantee, that brought more operational security and increased revenues by 30% o Structured an innovative service, that increased the products’ shelf and the number of potential customers o 2013: Achieved 137% of the determined goals and classified as “Top Evaluations in Results”

  • Senior Strategic Planning Analyst

    at Banco Itaú

    February 2012 - April 2013

    São Paulo

    • Planned and developed studies, policies and strategic tools to analyse economic viability and customer management • Main activities: manipulated SAS databases and developed studies focused on increasing profits that improved the efficiency index • Main achievements/ projects: o Developed the Branches Implementation Policy that helped to decide if it is appropriate or not to install branches inside the clients’ building, to analyse the cost-benefit of the installation o Developed the Branches’ capacity study to improve the workforce’s efficiency o Coordinated the “Synergy Project” PMO, acted as the area’s focal point to facilitate inter-department efforts, created and administered the project’s schedule and distribution of responsibilities o 2012: Classified as “Top Evaluations in Results” and won an award for being in the top 20% best analysts in the department

  • Sales Manager

    at Banco Itaú

    January 2010 - February 2012

    São Paulo

    • Responsible for the technical sale of Cash Management Products • Interacted with account managers and product developers o Main activities: Pursued new clients and maintained client relationships after sales, trained new account managers and other sales managers (responsible for multiplying the products’ technical information) • Main achievements/ projects: o 2011: Classified as one of the 30% best performance in Sales and as “Top Evaluations in Behaviour”

Education

  • PMBOK

    at PMI

    2014 - 2014 (1 year) São Paulo

  • MBA

    at Fundação Getulio Vargas (FGV)

    2011 - 2013 (2 years) São Paulo

  • Environmental Engineering

    at University of São Paulo

    2003 - 2007 (4 years) São Paulo

Languages

  • Spanish Native

  • Portuguese Native

  • English Native

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Hives