at Pontefino Hotel
March 2019 - June 2019
My duties and responsibilities included the following: Primarily in charge of selling event venue, services and hotel accommodation to different clients. Handled Government, Academe and Corporate clients. Established new connections with clients through sales call, exhibits and business trips. Produced proposals and contracts within company standards. Drafted and evenly distributed clients’ budget through event cost analysis. Hosted student immersions for the Hotel and Restaurant Management courses of different universities and schools. Aided in conceptualizing strategies to generate more income to a wider market in order to hit monthly targets.
Tour Guide, Desk Agent, Receptionist, Waitress and Room Attendant
at Balesin Island Club (Internship)
November 2015 - March 2016
Sports and Recreation Department: Performed and scheduled tours for the guests. Responsible for providing island information. Received and handled guest concerns. Upsell recreational activities for the guests. Assist guest in sports and recreational activities in the island. Provided cashiering duties to the guests. Food and Beverage Department: Take orders in a consistent pace. Executed food and beverage services to guests. Prepared the dining room before restaurant operation. Serve and present wine to the guests. Receive and handle guest concerns. Performed Cashiering duties to the guests. Undertook Receptionist duties in the restaurant. Housekeeping Department: Effectively cleaned and prepared rooms for the guests. Provided Housekeeping services to the guests; -Check-in, Check-out. Provided Room service and Turn-down service. Executed tasks in a timely manner. Handled and received guest concerns.
Bachelor of Science in International Hospitality Management, Major in Cruise Line Operations in Hotel Services
at Lyceum of the Philippines University-Batangas
2014 - 2018 (4 years) Calabarzon
Knowledge and keywords