6 + years of Experience in to the IT System Engineer by performing Data Center, Servers, Networks & IT operations for Enterprise networks. With Expertise knowledge in to Microsoft Servers, VMWare, Citrix, Data Center Management, WAN/LAN, Security, IT Operations & support.
Senior IT Infrastructure Engineer
at Al Hamra Group
December 2007 - at Present
Ra’s al Khaymah
• Tier 2 data center management by using Huawei Fusion Module 800 with redundant power & cooling. • Managing VMWare 5.5 with all the critical servers are running. • Managing Dell EMC VNX storage 5100 for LUN creation, mapping & expansion. • Implemented & Managing Lenovo V3700 V2 Storage (Creating Pool, Volumes & Allocating Volume to servers) • Windows Administrator (AD, DNS, DHCP, VMware, MS Exchange 2010, 2013 Veritas backup & NAS/SAN Storage) • Microsoft Exchange 2010 Administration in a multi-site environment with an HA solution. • MS Azure cloud portal implemented & managing our Website servers. • Firewall Configuration for Interface, Static Route, Policies, VIP & Security profiles. • Implementation of Mimecast Email Gateway & TrendMicro Web gateway management. • ISP Coordination, Leased line, Public IP’s & domain configuration and Management. • ManageEngine SD Plus, Desktop central & OPManager.
System Support Engineer
at Statistics Center Abu Dhabi
May 2015 - November 2017
• Administration of (Install, Support & Maintains) Windows Server 2012R2 network Infrastructure with VM Ware vSphere, ESXi5.5, and Microsoft Exchange 2013 and Workstation (Windows 7, 8.1,10 & MAC) • Administrating AD Users & Computers, DHCP, DNS Console, MDT2012, WDS, FSRM & MyQ Network Printing Solution. • Accessing Exchange 2013 for creating rules, mail forwarding & delegate permission. • Managing VMware vCenter 6.0 for creating servers & other administration activities. • Managing Citrix Xen Desktop/Xen app for some departments was using critical applications. • Communicating with Users, Specialists, Managers, and other staff & Suppliers through E-mail, Telephone & Remote as per ITSM Standards. • Investigating, diagnosing and resolving all Level 2 IT issues for Hardware, Software & Network issue within the SLA & following ITIL process. • Creating Group policy, configuring Local storage (NAS) Backup, Router & SSID configuration with access rules for a new project.
at Cognizant Technology Solutions
November 2013 - January 2015
Chennai - Tamil Nādu
• Resolving the tickets (Level 1 & 2) within the SLA period using BMC remedy tool 6.03 (ITIL Process) for banking & Healthcare clients. • Creating User Account, Groups, OU movement & adding a user to a group by administrating Active Directory Users & Computers. • Installation & Troubleshooting of Win Server (2008, 2008R2) and Client (Win XP, 7, 8.1 & MAC machine) Operating Systems, Linux, SQL Server, Citrix receiver, VMWare Horizon VDI, Visual Studio, VMWare, RSA Token and Other vendor products. • Configuring & Troubleshooting Microsoft Outlook, Live Meeting, OCS R2 Client, Microsoft Lync 2013 & McAfee EPO console. • Level 1 Connectivity issues on Cisco VPN, Citrix, VM ware & SQL database, Cisco VOIP Phones. • Maintaining IT Assets Documentation using Share point 2013 & Managing data backup. • Managing the FSRM File server to provide shared folder permission for the employees and defining quotas and File screening policies.
IT Support Engineer
at Yamee Cluster
July 2012 - October 2013
Chennai - Tamil Nādu
• Installing, Configuring & Troubleshooting of Windows Server, Client (2003, 2008R2, XP & 7), MS Outlook 2010, thunderbird & ERP Applications. • Installed Active Directory, DNS, DHCP on Windows Server 2008 Environment. • Designed and implemented VLAN using Cisco Switch Catalyst 2950 Series. • Configuring network printer & Hardware related issues. • Configuring FTP, IIS 6.0 & Managing GPO at Windows Server 2008. • Workstations and Laptop (Dell, Lenovo ThinkPad & HP) hardware / software & Networking Issues. • Managing FSRM File server to provide shared folder permission for the employees and defining quotas and File screening policies.
Electronics & Communication
at Anna University
2008 - 2012 (4 years) Chennai - Tamil Nādu
Knowledge and keywords