Customer Care/Technical Agent
at Teleperformance Germany S. à r. l. & Co. KG
February 2018 - July 2018
Customer Care Specialist Working for Teleperformance in outsourcing for the premium brand of mobile devices. The competences I gained there are: - working under time pressure and with customer orientation, - professional attention to high customer service, - solving technical problems, - the ability to listen and diagnose encountered difficulties with device use, - using and maintaining databases with customers' data.