I am passionately seeking a new opportunity. Having already had success in the hospitality industry, I look forward to advancing my skills in a targeted driven environment. I am eager to offer my drive to succeed and work in the right company.

Experience

  • F&B Coordinator

    at Plan hotel

    August 2017 - December 2018

    Zanzibar Central/South Region

    Organized, arranged and supervised all special events. ( Christmas, NewYears, Weddings, Parties) Re-structured department operations. Improved departmental efficiency through training. Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure the problems are resolved satisfactorily. Assist in the recruitment and selection of employees. Ensure the monthly forecasted revenue is achieved.

  • Waitress

    at Royal Caribbean Cruises

    March 2016 - August 2016

    Florida

    Hostessing and ensuring customer satisfaction. Provided fine dining and sommelier services. Up sold and promoted specials.

  • F&B Intern

    at Ritz Carlton Barcelona

    January 2015 - August 2015

    Barcelona

    Managed all restaurant reservations. Serving guests in a timely fashion. Cash flow management.

Education

  • Direccion de Marketing y gestiones comerciales

    at VIU Universidad internacional de Valencia

    2018 - 2019 (1 year)

  • Hospitality & Design Management

    at IHTTI School of Hotel Management and Design

    2014 - 2017 (3 years) Neuch√Ętel

Languages

  • Spanish Native

  • English Negotiation

Hives