Experience

  • Technical Specialist: Legal content

    at LexisNexis

    October 2016 - at Present

    Province of KwaZulu-Natal

    • Create, edit, and manage digital content that is consistent with the organization’s brand, style and tone • Ensure that the layout, positioning, navigation, and look and feel of content are consistent throughout the product • Ensure the factual and grammatical accuracy of the websites, as well as ensure that all content stays current • Monitor, track and report on website and user engagement metrics • Creation of a content strategy aligned with short-term and long-term business goals, and show continuous improvements of the content strategy based on analytics • Create project objectives for launching new content to organization To check if testing is going hand in hand with the software development in all phases. • Prepare the status report of testing activities. • Required Interactions with customers. • Updating project manager regularly about the progress of testing activities.

  • Content administrator

    at Cybertek

    February 2013 - June 2016

    Province of KwaZulu-Natal

    • managing and reviewing filing and office systems • updating websites on WordPress • project manage all website projects • manage all customer issues and resolve all complain effectively through phone calls and emails to ensure appropriate assistance in compliance with company policies and procedures. • responsible to thoroughly understand and communicate customer requirements to appropriate team members and manage requirements accordingly • work collaboratively with web development staff to maintain thorough knowledge of product capabilities, and ensure that all communications are open and precise • track progress and review project tasks to achieve project performance

Education

  • IIE Project Management and Administration

    at Varsity College

    2019 - 2019 (1 year) Province of KwaZulu-Natal

Hives