Service Delivery Executive
at School Transport Services LLC
July 2018 - at Present
o Responsible for complete school transportation system at any designated school. o Handle all the divers and bus attendants under the school. o Registration, Route and Fee management. o Resolve customer / parental issues in a timely and consistent manner. o Soft Skills training to drivers and attendants. o Knowledge of Dubai transportation system and RTA rules. o Monitoring the bus conditions and conducting meetings with drivers and attendants. o Coordinating with accounts and finance departments for the invoicing. o Collect the fees and preparing daily collection reports.
at Al Fardan Exchange LLC
January 2015 - June 2018
o Knowledge of Local and International payment methods. o Selling/Dealing currency stock in local market. o Handling Multi Currency transaction. o Process outward telegraphic/electronic transfer and wire transfers online. o Making salary payments through WPS/E-Money. o FCY Currency exchange for all the major currencies across the globe. o Maintained connections with clients to encourage repeat business and referrals.
Master of Business Administration
at Amity University
2012 - 2014 (2 years) New Delhi - Delhi
Knowledge and keywords