Experience

  • Order Management Specialist with German

    at Smith&Nephew

    August 2018 - at Present

    Województwo Dolnośląskie

    - Process transition and implementation -SAP training for the team members -Soft skills trainings for team members -Process coordination between CS and OM - Preparing reports for team leader -Process all sales orders received immediately, utilising the appropriate exception and communication processes when any issue preventing our ability to match customer demands is identified -Proactively contribute to the order management accuracy and turnaround targets for the department are met and exceeded where possible -Support the day to day management and growing customer adoption of "Electronic Data Interchange" (EDI) by proactive support of the achievement of the "Perfect Order" -Communicate regularly with Domestic Customer Service teams and resolve issues identified with urgency -meet company KPI targets related to order entry accuracy, EDI management, delivery cut off times, invoice accuracy and complaint resolution

  • Junior Accountant with German

    at Volvo Trucks Poland

    July 2017 - August 2018

    Województwo Dolnośląskie

    - Process and payment of all invoices and expense reimbursements in a timely and accurate manner as per defined KPI metrics. - Manage external and internal supplier relationship for payment of invoices. - Manage relationship with any internal organization as required to ensure the efficient functioning of Accounts Payable. - Manage generic mailbox and handling internal and external queries, related to payments and AP processes. - Handle supplier requests. - Work according to P2P rules.

  • German-language service consultant

    at TEAM Marek Pasierbski

    July 2017 - September 2017

    Województwo Dolnośląskie

    - Project for the Jaguar brand related to checking the willingness to buy used cars. - Working with German-speakingcustomers. - Translation of documents. - Searching for cars used on the Germanmarket. - Establishing contact with foreign dealers.

  • Financial Analyst (apprenticeship)

    at Hewlett Packard Enterprise

    June 2016 - September 2016

    Województwo Dolnośląskie

    3 month internship: -advanced data analyzing with the help of Excel -transferring data between systems, work with databases -generating and editing reports -performing reconciliations of the processed data -preparing reports aligned with client's needs

Education

  • Master

    at SWPS University in Wroclaw

    2014 - 2019 (5 years) Województwo Dolnośląskie

  • Operations Excellence Management System

    at Volvo Truck

    2018 - 2018 (1 year)

  • Team Based Problem Solving

    at Smith&Nephew

    2018 - 2018 (1 year)

  • The art of communication using knowledge about types of personality

    at Volvo Truck Poland

    2018 - 2018 (1 year) Województwo Dolnośląskie

  • Lean Service Awareness (LCS Level 1a)

    at Reinvigoration

    2018 - 2018 (1 year)

  • bachelor

    at University of Wroclaw

    2014 - 2018 (4 years)

  • DSDII

    at Kultusministerkonferenz (KMK)

    2012 - 2013 (1 year) Województwo Dolnośląskie

Languages

  • English Negotiation

  • German Negotiation

Hives