Accomplished and delivery focused Executive Administrative Supervisor with a proven track record. A keen interest in a position that allows me to utilize my inherent attitude, aptitude, and skill in an environment that promotes continual upgrading of knowledge.
Executive Assistant /Office administrator/CRM assistant
at The Heart of Europe LLC
December 2018 - at Present
• Preparing reports, memos, invoices letter and other documents. • Answering phones and routing calls to the correct person or taking messages. • Handling basic bookkeeping task. • Filling and retrieving corporate records, documents and reports. • Researching and conducting data and prepare documents for reviewing and presentation by boards of directors. • Helping prepare for meetings. • Recording Minutes from meetings. • Greeting visitors and deciding if they should be able to meet with executives. • Making travel bookings: Flights, hotels, cars. • Managing cars: Registration renewals, Insurance renewal, maintenance. • Managing the employee’s attendance, leaves and permissions. • Coordinating on office maintenance repairs, IT related problems as well. • Managing Drivers: for clients and management needs, documents delivery. • Preparing mails and courier packages, contacting courier companies to arrange for a pick
at Azizi Developments LLC
April 2017 - November 2018
Order front office supplies, pantry stationary and general purchases and keep inventory of stock. Provide support in handling travel arrangements of the driver for property managers and agents. Processes mail including shipping/receiving DHL, Sky Ex packages. Primary liaison with building management, IT, security and maintenance personnel. Make sure all office equipment is maintained and in proper working order. Keep updated records of office expenses and costs. Processes incoming calls in a professional manner, routing to the appropriate person. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Update calendars and schedule meetings. Receiving and sorting daily mail. Perform other clerical receptionist duties such as filing, photocopying etc. Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person and office.
Guest Relation Agent
at Gloria Hotel &Apartments,
September 2015 - April 2017
Check-in/check-out hotel guests courteously and efficiently; process all payments according to established Anticipate guests needs respond promptly and acknowledge all guests concerns Monitor and maintain cleanliness sanitation and organization of assigned work areas Implemented high-impact sales and marketing initiatives resulting in increased occupancy and profitability Meet with Supervisor to review daily assignments and priorities Answer department telephone within specified amount of rings determined by property guidelines using correct greeting and telephone etiquette
March 2014 - August 2015
Prepare correspondence and documents, update databases, schedule and follow up on appointments. Make office supplies arrangements such as stationary, equipment, etc. Coordinate office activities and operations to secure efficiency and compliance to company policies. Manage appointments for the upper management. Manage phone calls and correspondence (e-mail, letters, packages etc.) Create and update records and databases with personnel, financial and other data. Track stocks of office supplies and place orders when necessary. Assist colleagues whenever necessary.
Economy of Enterprise
at O.M. Beketov National University of urban economy
2016 - 2019 (3 years) Kharkivs’ka Oblast’
at College of Urban Services
2010 - 2014 (4 years) Kharkivs’ka Oblast’
Knowledge and keywords