Experience

  • Junior System Specialist

    at Philippine Airlines

    April 2017 - at Present

    National Capital Region

    • In PAL, I’m tasked to maintain the system. We handle different scenarios from system downtimes, providing support to users as well as automation of system processes. I also handle backload of files in our systems and backups. Moreover, I am tasked to produce reports and present these to the management regarding different promos and flight performances. • Superadmin for Sabre, AMADEUS, PROS • Created templates and automates reports to help in the efficiency of the team • In charge of Forecasts, Seats Utilization and Promo materialization reports. I use a variety or combination of SQL, Excel functions and Graphs in order to turn data extracted into useful information. • Presents to the higher management findings and analysis of the said reports. • Project lead of creating a centralized report for Revenue and Sales departments • Experienced being a Yield Management Specialist for 1 month in which I took on the role of monitoring, handling and improving Revenue for Phnom Penh.

  • SAP Basis Engineer

    at Hewlett Packard Enterpise

    April 2015 - February 2016

    National Capital Region

    • In HP, I’m trained to be a proactive individual who learns and knows how to apply what I have learn on different situations and scenarios. I am tasked to handle multiple accounts like Nokia, PPG and other international accounts. We try to solve SAP related tickets and do our best to maintain and improve our service to the customer. • Handled different SAP Basis related problems ensuring that the incident list is 0 before the shift ends. • Handled in US, Europe and Asia accounts • Part of SAP Backup wherein I handled Database problems while also ensuring the logs are deleted and saved in a timely manner in order to maintain the capacities of the database to avoid downtimes. • Software and Language used: UNIX/SAP

Education

  • Management Information System Specialization in Business Intelligence

    at Ateneo de Manila University

    2011 - 2015 (4 years) National Capital Region

Languages

  • English Native

  • Tagalog Native

Hives