• HR Course Manager

    at EEAS

    March 2019 - August 2019


    ● Organized management training for EU staff based in Brussels and via video-conferencing for EU Delegations abroad. ● Communicated effectively with EU diplomats and ensured training courses and events ran smoothly. ● Compiled and presented training reports and statistics to management. Updated training guidelines. ● Tested new mentoring software and reporting tools. Created an online information page for course participants. ● Organized the voice-over recordings for a new management competencies training course. ● Supported the organization of annual seminars and conferences in Brussels for EU delegations and HQ staff. ● Supported the roll-out of new management and staff performance evaluation exercise (180°).

  • Accounts Receivable

    at Dell

    October 2013 - November 2016


    Awards and accomplishments: ● Awarded ‘Innovation Award’ for saving Dell Bank up to $8K per year with enhanced refunds process. ● Awarded ‘Dell Gold Award’ for establishing and training an outsourced team in Romania. ● Responsible for timely and accurate cash allocation/reconciliation for 18 bank accounts across EMEA with over $35 million in transactions received on a monthly basis. ● Responsible for allocation of all European wire transfers, direct debits, refunds (accounts payable), SLA’s, cheque payments, reconciling unapplied cash items, and various finance/accounting queries (GL accounting). ● Liaised with multiple international departments including accounts payable, collections, accounting and treasury teams. ● Completion of various monthly reports such as risk and performance indicators.

  • Senior Administrator

    at CIT GROUP

    September 2009 - October 2013


    ● Executed financial amendments to leases/loans and also given accounts receivable and reporting responsibilities. ● Completed various amendments to booked lease/loan contracts from across EMEA, ensuring necessary approvals are in place prior to proceeding. Collaborated with various departments: accounts payable, compliance, collections. ● Raised invoices, allocated payments, raised refunds, updated contract terms. Provided weekly report on unallocated cash items and details on progress in reaching targets.

  • Sales Support

    at Microsoft

    March 2008 - September 2009


    ● Provided support to sales reps for a large variety of tasks including price quotations, internal sales, general queries. ● Set up payments (accounts payable) for vendor invoices. Countersigned lease contracts. ● Worked with Microsoft sales managers, suppliers, underwriters, funding team, and customers. ● Generated lease/loan contracts and sent to customers, chased for signed documents, and booked contracts into the system. ● Liaised with suppliers for updates on delivery and invoices for payment. ● Compliance checked contracts generated by other team members. Ensured all required paperwork in place and matches relevant invoices, PO’s, and system, prior to paying vendor invoices.

  • Order and Compliance Administrator

    at Dell

    February 2006 - March 2008


    ● Worked closely with Dell Sales and sales support contacts. Received orders for 3 different channels. Review orders and approve them for financing. Compliance checked lease and loan contracts and provided approval once errors corrected. ● Bundled orders over a monthly or quarterly term depending on customers master lease agreement terms and schedule. ● Compliance checked loan and lease documentation. Ensured all invoices/credit notes are in places. Ensured correct lease rate factors used, residual values, and margins are within requirements. ● Sent out contracts to sales or directly to customers. Ensured all signed paperwork was in place prior to scheduling vendor invoices for payment.


  • International Relations

    at Leiden University

    2018 - 2019 (1 year) Provincie Zuid-Holland

  • Communication

    at San Diego State University

    1997 - 2001 (4 years) California


  • English Native

  • French Negotiation