Associate IT Tester
at Digi Telecommunication
September 2017 - at Present
- Act as intermediary between marketing Analysist (requestor), Developer team and IT tester in the analysis configuration, testing and maintenance of the services request to ensure optimal operational performance in product environment. - Take part in studies of new or existing service request in order to determine feasibilitiy, resolve issue, develops checklist and procedures to improve efficiency of service request. - Develop and monitor the changes made to information systems documentation in order to support efficient configurations for service request. - Follow up the service request’s issue encounter until resolution.
Bachelor of Electronic Engineering (Wireless Communication) with Honours.
at Universiti Teknikal Melaka Malaysia (UTeM)
2010 - 2014 (4 years)
Knowledge and keywords