ClickMeeting May 2016 - at Present• Reaching out to existing customers via email and chat to engage them and encourage product usage and retention;
• Building strong, positive and efficient relationships with clients at various levels;
• Technical setup and support for clients;
• Educating customers on email marketing best practices;
• Maintaining high customer satisfaction and engagement in a proactive manner;
• Troubleshooting issues which customers may face in the on boarding process;
• Coordinating solutions with other Departments (IT, Billing, Product Dev.).
• Strengthening customer relationships by improving the quality of customer experience.
Let's deliver October 2015 - January 2016• Daily Routes and Plan changes;
• Managing drivers daily;
• Full Admin support;
• Daily Reports;
• Tacking incoming calls from customers and allocating them to drive resource;
• Assist Logistics Supervisor in completing special projects to include metrics reporting.
Sales & Marketing specialist
Sea Horse October 2014 - February 2015• Newsletters, informational and promotional materials preparation, both text and graphic; - such as: presentations about new products, advertising brochures.
• Sales and marketing activities (searching and preparation of the customer base; first contact with the new clients)
• Supporting customer relationships by contact by email.
• Translation from English to Russian and Polish. – translating the documents (presentation, information brochures about the product, e-mail)
Animator, Dance trainer
Grecos Holiday June 2014 - September 2014• Organizing kid’s activities (games, dancing, sports, etc.);
• Creation and taking part in evening programs (Dancing, Acting, Cabaret shows, Music Events and various Game Shows);
• Organizing fitness activities dance lessons)
University of Business and Administration
2013 - 2016
(3 years) Województwo Pomorskie
of Business administration
Universidad de Cordoba
2015 - 2015
(1 year) Córdoba