Experience

  • Customer Success Advisor

    at ClickMeeting

    May 2016 - at Present

    Województwo Pomorskie

    • Reaching out to existing customers via email and chat to engage them and encourage product usage and retention; • Building strong, positive and efficient relationships with clients at various levels; • Technical setup and support for clients; • Educating customers on email marketing best practices; • Maintaining high customer satisfaction and engagement in a proactive manner; • Troubleshooting issues which customers may face in the on boarding process; • Coordinating solutions with other Departments (IT, Billing, Product Dev.). • Strengthening customer relationships by improving the quality of customer experience.

  • Russian teacher

    at without name

    September 2014 - at Present

    Województwo Pomorskie

  • Logistics Administrator

    at Let's deliver

    October 2015 - January 2016

    Województwo Pomorskie

    • Daily Routes and Plan changes; • Managing drivers daily; • Full Admin support; • Daily Reports; • Tacking incoming calls from customers and allocating them to drive resource; • Assist Logistics Supervisor in completing special projects to include metrics reporting.

  • Sales & Marketing specialist

    at Sea Horse

    October 2014 - February 2015

    Województwo Pomorskie

    • Newsletters, informational and promotional materials preparation, both text and graphic; - such as: presentations about new products, advertising brochures. • Sales and marketing activities (searching and preparation of the customer base; first contact with the new clients) • Supporting customer relationships by contact by email. • Translation from English to Russian and Polish. – translating the documents (presentation, information brochures about the product, e-mail)

  • Animator, Dance trainer

    at Grecos Holiday

    June 2014 - September 2014

    Województwo Pomorskie

    • Organizing kid’s activities (games, dancing, sports, etc.); • Creation and taking part in evening programs (Dancing, Acting, Cabaret shows, Music Events and various Game Shows); • Organizing fitness activities dance lessons)

Education

  • International Management

    at University of Business and Administration

    2013 - 2016 (3 years) Województwo Pomorskie

  • of Business administration

    at Universidad de Cordoba

    2015 - 2015 (1 year) Córdoba

Languages

  • Spanish Negotiation

  • English Negotiation

  • Russian Native

  • Polish Negotiation

Followers (2)

Hives