Proven ability to run a guest relations, keep customers satisfied, and resolve conflicts. Responsible, knowledgeable, and technically savvy.

Experience

  • Assistant instructor

    at Kim-Saem Math academy

    April 2016 - December 2016

    Gyeonggi-do

    As an assistant instructor, I helped students learn. I answered questions outside of class. Also, I formed a bond with students through smooth communication with students.

  • Staff

    at Megabox cinema

    September 2013 - January 2015

    Gyeonggi-do

    I worked at the ticket office selling tickets. I was in charge of customer service at the floor. I was selected as the leader among the staff and helped the manager to participate in the promotion planning work.

Education

  • Scholar of Agriculture

    at HanKyong National University

    2013 - 2018 (5 years) Gyeonggi-do

Services offered

  • Cinema staff

    Provided excellent customer service at all times.
    Assisted customers with finding suitable products and often checked satisfaction.
    Maintained a friendly manner and calm, positive demeanour when handling complaints
    Helped the manager to plan the promotion and ranked second in the region during the Mystery Shopper period.

Languages

  • Korean Native

  • English Conversation

  • Chinese Negotiation

Hives