Proven ability to run a guest relations, keep customers satisfied, and resolve conflicts. Responsible, knowledgeable, and technically savvy.
at Kim-Saem Math academy
April 2016 - December 2016
As an assistant instructor, I helped students learn. I answered questions outside of class. Also, I formed a bond with students through smooth communication with students.
at Megabox cinema
September 2013 - January 2015
I worked at the ticket office selling tickets. I was in charge of customer service at the floor. I was selected as the leader among the staff and helped the manager to participate in the promotion planning work.
Scholar of Agriculture
at HanKyong National University
2013 - 2018 (5 years) Gyeonggi-do
Provided excellent customer service at all times.
Assisted customers with finding suitable products and often checked satisfaction.
Maintained a friendly manner and calm, positive demeanour when handling complaints
Helped the manager to plan the promotion and ranked second in the region during the Mystery Shopper period.
Knowledge and keywords