Experience

  • business development manager

    at spark technology

    April 2018 - October 2019

    Singapore

    Following up new business opportunities and setting up meetings Planning and preparing presentations (say hello to Powerpoint) Communicating new product developments to prospective clients Overseeing the development of marketing literature Writing reports Providing management with feedback

  • management trainee

    at one Rochester group

    August 2016 - February 2017

    Singapore

    1. Receives training and performs duties in several departments such as Finance, Client Services, Sales, Operations, Healthcare Data Solutions and IT. 2. Learns line and staff functions, operations, management viewpoints and company policies and practices that affect each phase of business.

  • Airport service officer

    at national aviation services

    October 2010 - December 2015

    Muḩāfaz̧at al Farwānīyah

    • Operations Management • Customer Service • Conflict Resolution and De-escalation • FAA Regulations • Process Improvement • Team Leadership *To deploy available Airlines Resources to best advantage in order to satisfy passenger and operational requirements arising during each duty period. *To ensure that the Ground Handling Agent and other service suppliers are fully briefed regarding Airlines Requirements and that they deliver them in a timely and efficient manner so that the service handling proceeds smoothly and airline passengers’ expectations are met or exceeded. *To deal with problems arising such as delays, disruptions, excess baggage or denied boarding including implementation of the “Options” Schemes, within the guidelines provided by the Airport Services Manager in order to retain customer confidence and loyalty.

Hives