A people-orientated person, who thoroughly enjoys the excitement and satisfaction of collaborating with and assisting others. With an interest from College of Human resources, people management, events and administrative work I hope to find myself a new and exciting opportunity.

Experience

  • Shift Leader

    at Scandic Hotels

    January 2019 - at Present

    Stockholm

    The role included: Managing and leading a team of 30 receptionist, complaint handling, organizer of Scandic Friends membership events, managing partners accounts and invoicing, staff management, quick problem solving.

  • Receptionist

    at Generator Stay

    June 2018 - January 2019

    Stockholm

    The role included: Customer relations management, Food and Beverage assistant manager, Customer relations handling, in charge of corporate guests weekly events, assisting Generator Partner hotels in Europe when needed.

  • Front Office Supervisor

    at Art Series Hotels

    February 2017 - June 2018

    State of Victoria

    Promoted from Guest experience agent to Supervisor after 6 months. The role included: Duty Manager shifts, Setting up conferences, Reservations, Managing upselling incentives, daily hotel briefs.

  • Guest Service Agent

    at Eichardt's Private Hotel

    February 2015 - September 2016

    Otago

    Working as a Guest Service Agent at one of New Zealand’s most expensive Hotels. The role included: Transporting and welcoming guests, training new employees, answering all of the Hotels emails/Phone calls, most of all multi tasking

Education

  • Diploma in Hospitality & Business Management

    at Queenstown Resort College

    2015 - 2017 (2 years) Otago

Languages

  • English Native

Hives