Performance-driven and analytical professional with exceptional organizational, administrative, relationship building, Progressive experience in delivering outstanding administrative and business support.


  • Executive Secretary

    at Dubai South

    August 2014 - at Present


    Provide robust administrative support to Commercial SVP and 4 VPs, deliver diary management services, oversee travel arrangements for SVP and VPs, and control all office communication and correspondence. Support office operations, manage Salesforce for commercial team, aid in preparation of legal documents, Letters, Presentations. develop detailed expense reports, and provide cover for manager leading all office operations/staff. Organise meetings, plan and arrange group events, and arrange conference/web calls. Record and compile all meeting minutes and disseminate to relevant departments. Deliver functional support to commercial division, also process staff’s expense claims, Assisting DCEO for Short Term.

  • Personal Assistant

    at Dubai South

    June 2013 - July 2017


    Provided robust administrative support to VP Logistics District, delivered diary management services, oversaw travel arrangements for VP, and controlled all office communication as well as correspondence. Supported logistics operation team for all gates passes process, aided in preparation of legal documents, developed detailed expense reports, and provided cover for manager leading all office operations/staff. Organised meetings, plan and arrange group events, and arranged conference/web calls. Recorded and compiled all meeting minutes and disseminated to relevant departments. Delivered functional support to logistics team; additionally, processed staff’s expense claims.

  • Personal Assistant

    at DHL Express

    August 2010 - May 2013


    Contributed to maximizing the productivity of executives through highly effective diary management and travel arrangement service. Controlled office communication and correspondence, managed routine administrative activities, enforced budgetary and cost control, maintained a robust reporting system, and provided document translation service. Arranged all office events, organized meetings, and managed all assigned projects. Processed staff’s expense claims and administered the CORE (contract organization environment) system. Kept legal team abreast of the latest laws of EEMEA countries by managing IShare/System.

  • HR Assistant Administration

    at DHL Express

    April 2009 - August 2010


    Maintained detailed employee records (soft and hard copies), updated HR databases, aided in payroll preparation by providing relevant data, such as absences, bonuses, and leaves. Prepared paperwork for HR policies and procedures, processed employees’ requests and provided relevant information. Coordinated with company PROs Team for Visa process and documentations, collaborated with the recruiter to post job ads on careers pages and processed incoming resumes. Managed the department’s telephone center and address queries accordingly. Prepared reports and presentations for internal communications and provide assistance for new employees.


    at Deehraj & East Coast

    July 2007 - April 2009


    Managed all office correspondence and communication, provided general support to visitors, and created as well as maintained a robust filing system. Organized and scheduled meetings as well as appointments and maintained contact lists for investors. Produced and distributed correspondence memos, letters, faxes, as well as forms. Supported preparation of scheduled finance reports and submitted/reconciled expense reports.

  • Assistant Guest Relation Manager

    at Grand Hyatt Hotels in Dubai

    November 2006 - July 2007


  • Senior Guest Service Officer

    at Grand Hyatt Hotels In Dubai

    September 2003 - November 2006



  • Certificate in Administration & Office Management Professional,

    at Zabeel International Institute of Management & Technology

    2013 - 2013 (1 year) Dubayy

  • Certificate in Cabin Crew & Hotel Management

    at INFOHAS

    2002 - 2003 (1 year) Région de Rabat-Salé-Zemmour-Zaër

  • Bachelor

    at Sidi Moahmed Bin Abdulla

    2000 - 2003 (3 years) Région de Fès-Boulemane

Knowledge and keywords


  • English Negotiation

  • Arabic Native

  • French Conversation