A very versatile and enthusiastic,passionate about supporting and helping customers with full of energy who comes with tremendous years of Customer Success and call center experience.

Experience

  • Senior Sales and operations co ordinator

    at Taghleef Industries

    July 2018 - June 2019

    Dubayy

    Responsible and point of contact for complete GCC & Local Market  To Handle Purchase orders from customers till the materials are produced and dispatched  Process orders follow up with respective departments and confirm the same to customer as the  Materials are ready so the same can be dispatched and invoiced and follow up for payment.  Bridge between customers, Sales and other departments to full fill customer requirement.  Make weekly reports based on the sales closure.

  • Client care Manager

    at Emerging Technologies LLC

    January 2015 - March 2018

    Dubayy

    Responsible for process improvements  Strategic Planning  Procedure development  Team Building  Maintaining cost effective infrastructure  Monitoring Operations and preparing regular reports  Provided remote services to clients & responded to client concerns.

Education

  • Political Science

    at Bangalore University

    2003 - 2008 (5 years) Bangalore Urban - Karnātaka

Languages

  • English Negotiation

  • Kannada Native

Hives