Experience

  • Learning & Development Director - MEA

    at Accor

    May 2017 - at Present

    Dubayy

    Managing the Regional Learning & Development team, known in Accor as the Academy, to enhance performance of the L&D function and improve the learning opportunities available for all employees. Region wide launch of online and virtual learning systems Leading a project team to redesign Global Leadership Programs Managing the integration of the Learning & Development function for Movenpick properties Developing strategies for the Academy together with delivery and design of cultural transformation and leadership programs Plan, design, create and implement L&D initiatives to address specific regional needs Recruitment and development of L&D team – including communication tools, certification processes and assessments Organising assessment centres to identify top talent and creating individual development plans Auditing of property L&D function

  • Learning & Development Director - Global

    at Kerzner International

    May 2015 - April 2017

    Dubayy

    Managing the L&D function across 3 brands; 11 hotels and 9,000 employees.  Design and plan L&D initiatives across the portfolio  Source global training providers and online solutions  Implementing Performance Management software  Designing and delivering Leadership programs such as Effective interviewing, Performance Management, Situational Leadership & Coaching  Drive property HR and Operational trainers to increase employee engagement  Recruit and mentor Management Trainees globally  Coaching and recruiting of property L&D Managers

  • Learning & Development Director - Global

    at Belmond

    May 2012 - April 2015

    London

    Establishing this new position to lead a quality and commercially focused Learning & Development team. Creating an inspiring, fun and inclusive learning environment to enhance performance (7,500 employees)  Deputised for Vice President HR; Sep 2012 - June 2013 & Jan – Sep 2014  Maintained LQA standards – No.2 in comp set 2012-14  Implementation of global online learning solutions  Developed partnerships with universities  Driving internal recruitment through tracking, and task force initiatives  Management of global Performance Review system – 95% completion  Sourced and implemented new Employee Engagement survey system, reducing costs by $60,000. Completion rate for 2014 of 86%  Short-listed for L&D Professional of the Year 2014 (Training Journal)

  • Learning & Development Manager

    at Malmaison & Hotel du Vin

    April 2011 - May 2012

    London

    Responsible for Learning & Development throughout 27 hotels  Sourcing training suppliers and arranging external/internal qualifications  Creating and delivering a variety of training courses  Conducting regular quality audits  Developing and maintaining Management Development course  Managing the Graduate Development scheme  Moved from this position after 12 months due to redundancy

  • Cluster Training Manager

    at Hilton Hotels

    May 2009 - April 2011

    London

    Responsible for Learning & Development across 8 hotels, 4 brands  Co-ordinating, delivering and writing development courses  Deputising for HR Director, offering advice to HR and GMs  Assisting with roll-out of Success Factors  Running assessment centres and interviews  Created UK-wide Training Needs Analysis

Education

  • BPS Qualification in Occupational Testing

    at PSI

    2017 - 2017 (1 year) Dubayy

  • Situational Leadership practitioner

    at Blanchard Egypt

    2016 - 2016 (1 year) Dubayy

  • MBTI certification

    at OPP

    2012 - 2012 (1 year) London

  • CIPD Post-graduate Diploma, Personnel & Development

    at BPP Law School

    2008 - 2010 (2 years)

  • BA Business & Management

    at University of Exeter

    2002 - 2005 (3 years) Devon

Languages

  • English Native

  • French Conversation

Hives