Experience

  • Collections Specialist

    at NOKIA

    December 2018 - at Present

    Budapest főváros

    I am managing a wide portfolio across Europe. I am also managing a group of 4 people, keeping track of their performance and the outstanding of their portfolio. Weekly and biweekly reporting of the current overdue and forecasts. I am responsible for the quarterly and yearly balance reconciliation of the Russian Market. I am continuously looking for ways to simplify and improve the current processes, and improve efficiency - Increases the speed at which customer's open items move to cash - Provides visibility and follow up of invoice disputes - Interfaces with the customer to improve payment turnaround times - Provides forecast of expected payment of open items for current quarter - Manage key / critical customer relationships - Challenges any failure in the process preventing fast turn-around of invoices - Proactively reconciles invoices by working with both the CT team and customer representatives to ensure payments by the due date - Provide status and trade debtor reports

  • Credit Controller Iberia

    at Diageo

    April 2017 - December 2018

    Budapest főváros

    I was continuously improving the credit control/customer spend processes. I was maximising cash flow and minimising bad & old debt; proactive cash collection and handling order release based on customers' financial status and payment behaviour. - Manage relationship with customers, with the market (account managers, credit risk manager,) and internally (e.g. customer service team, supply team, warehouse) via telephone and email - Manage credit risk (monitor payment behaviour of customers and propose credit limit changes) and customer ledger (up-to-date information about overdue items) - Reporting, cash forecasting - Manage issue resolution for respective sales organisation - Issue resolution regarding deliveries and invoices

  • Shop Trade Planner

    at MOL Hungary

    July 2016 - April 2017

    Budapest főváros

    Arranging promotional offers and organizing promotions Follow up of promotions Close work with marketing mainly in the design and approval of layouts Launching new products and reviewing existing products Pricing Maintaining contact with Partners and other departments , reporting

  • Cash Collector

    at Systemax

    June 2015 - July 2016

    Budapest főváros

    I was responsible for managing the predefined section of debtors ledger; to collect all debts using email, telephone calls, dunning and keep adequate records of call contact with customers to support collections I had to meet individual targets for cash collections: call target, aging, days sales outstanding (DSO), and I was also managing disputes with customers I had to perform Balance Sheet reconciliation of predefined customers to ensure debt is accurate and worked closely together with Market to reach KPIs

Education

  • Bachelor Degree

    at Budapest Business School

    2011 - 2015 (4 years) Budapest főváros

Languages

  • English Negotiation

  • Spanish Negotiation

  • Hungarian Native

  • Italian Elementary

  • Portuguese Elementary

Hives