Key Account Manager
at Samsung Electronics
August 2019 - at Present
Develop and implement strategic plans and goals to achieve sales objectives and budgets. Plan and implement sales promotional activities to assist with achievement of sales objectives in co-ordination with Merchandising Team. Liaise with internal departments to ensure that sales objectives are met. Monitor competitor activities by obtaining information on competitors and market trends. Provide accurate information on competitors to facilitate effective decision making. Effectively manage the channel sales function to maximize sales and profitability objectives. Focus on the successful and profitable sales of Strategic Products. Prepare and maintain accurate forecasts for the channel and all its strategic customers. Make effective and regular use of the SSA systems. Establish and strengthen relationships between SSA and customers.
Regional Performance Manager - Sub Saharan Africa
at Jaguar Land Rover South Africa
April 2017 - July 2019
Focusing on the drivers of performance in all aspects of a Retailer/Importer. Driving out silo mentality and encouraging cross departmental working throughout the Retailer/Importer. Utilise Global Balanced Retailer Scorecard as basis for performance discussions in all departments. Utilise Field Team App & Encarta of PEF /SEF / all “Truths” to drive best practise. Capture and progress SMART actions through InSite. Agreeing objectives & targets. Coaching & supporting Retailer/Importer management team. Ensuring CI & facility standards are adhered to & follow up DSAT findings. Launch & embed all global sales programmes & initiatives. Drive the Accessories sales performance. Take ownership of and drive Sales KPIs including: o Sales NPS o Retail, Fleet & APO sales volumes & revenue o “Sales 6” performance o Accessories Revenue and overall Retail profitability