• Key Account Manager

    at Samsung Electronics

    August 2019 - at Present


    Develop and implement strategic plans and goals to achieve sales objectives and budgets.  Plan and implement sales promotional activities to assist with achievement of sales objectives in co-ordination with Merchandising Team.  Liaise with internal departments to ensure that sales objectives are met.  Monitor competitor activities by obtaining information on competitors and market trends.  Provide accurate information on competitors to facilitate effective decision making.  Effectively manage the channel sales function to maximize sales and profitability objectives.  Focus on the successful and profitable sales of Strategic Products.  Prepare and maintain accurate forecasts for the channel and all its strategic customers.  Make effective and regular use of the SSA systems.  Establish and strengthen relationships between SSA and customers.

  • Regional Performance Manager - Sub Saharan Africa

    at Jaguar Land Rover South Africa

    April 2017 - July 2019


    Focusing on the drivers of performance in all aspects of a Retailer/Importer.  Driving out silo mentality and encouraging cross departmental working throughout the Retailer/Importer.  Utilise Global Balanced Retailer Scorecard as basis for performance discussions in all departments.  Utilise Field Team App & Encarta of PEF /SEF / all “Truths” to drive best practise.  Capture and progress SMART actions through InSite.  Agreeing objectives & targets.  Coaching & supporting Retailer/Importer management team.  Ensuring CI & facility standards are adhered to & follow up DSAT findings.  Launch & embed all global sales programmes & initiatives.  Drive the Accessories sales performance.  Take ownership of and drive Sales KPIs including: o Sales NPS o Retail, Fleet & APO sales volumes & revenue o “Sales 6” performance o Accessories Revenue and overall Retail profitability