Experience

  • Rooms Division Manager

    at Taumeasina Island Resort

    December 2018 - at Present

    Atua

     Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement  Operate within departmental budgets through effective stock and cost controls and well managed schedules  Set departmental targets and objectives, work schedules, budgets, and policies and procedures  Monitor the appearance, standards and performance of the Room Division Team with an emphasis on training and teamwork  Ensure team members have an up-to-date knowledge of all room categories and amenities  Maintain good communication and work relationships in all hotel areas and with external customers and suppliers  Ensure staffing levels cover business demands  Ensure ongoing training  Ensure communication meetings are conducted and post-meeting minutes generated  Recruit, manage, train and develop the Room Division team  Contribute to succession planning within the hotel and company

  • Rooms Division Manager

    at Solomon Island

    July 2013 - August 2018

    Honiara

    My role was in charge of rooms division including the house keeping , front office and reservations.

Education

  • MBA

    at Thames College

    2017 - 2019 (2 years)

  • mba

    at Thames College

    2017 - 2019 (2 years)

Languages

  • English Elementary

  • Hindi Negotiation

Hives