Experience

  • Accounts Receivable and Collections Specialist

    at Cognizant

    January 2019 - at Present

    Województwo Dolnośląskie

    Phone and email contact with customers regarding payment information Preparing of customer’s accounts breakdown Preparing of payment schedules, overpayment returns and manual invoices Joining incoming payments with appropriate invoices Sending reminders Updating customer’s data in the database Processing credit card payments Verifying of received payments Answering customer’s phone and email queries Tracking own activities according with policies Performing activities according with client’s expectations and procedures Performing daily/weekly/monthly/ad-hoc quality controls Participating in other projects and performing activities requested by the Supervisor You Have

  • Teacher of Spanish as a foreign language

    at Świat Języków Obcych da Gama

    September 2017 - September 2018

    Województwo Wielkopolskie

    Preparation and teaching of Spanish classes to children, adolescents and adults

  • Teacher of Spanish as a foreign language

    at Lower secondary school No. 73

    February 2018 - June 2018

    Województwo Wielkopolskie

    Teaching Spanish to adolescents

  • Teacher of Spanish as a foreign language

    at Moose Centrum Jezykow Obcych

    October 2017 - June 2018

    Województwo Wielkopolskie

    Teaching Spanish to children, adolescents and adults

  • Creator of language courses (Erasmus internship)

    at My Language Skills

    March 2017 - July 2017

    València

    Creation of materials for English and Spanish grammar courses

  • Teacher of Spanish as a foreign language

    at Private classes

    October 2014 - March 2016

    Województwo Opolskie

    Preparation and teaching of Spanish classes to children, adolescents and adults

  • Customer service agent

    at Tax office Anna Kłosowska

    July 2013 - February 2015

    Województwo Opolskie

    Answer incoming calls and e-mails from customers; contact with the Tax Agencies of the Netherlands and Germany

Education

  • Estudios Hispánicos (Erasmus+ studies

    at Universitat de València

    2016 - 2017 (1 year) València

  • Master's degree in Spanish Philology

    at University of Wrocław

    2015 - 2017 (2 years) Województwo Dolnośląskie

  • Bachelor's degree in Spanish philology

    at Teacher Training College of Foreign Languages.

    2012 - 2015 (3 years) Województwo Opolskie

Languages

  • Polish Native

  • Spanish Negotiation

  • English Negotiation

  • Portuguese Conversation

Hives