Experience

  • user operations specialist

    at voi technology

    April 2019 - at Present

    Stockholm

    One of the fastest growing e-scooter companies in Europe -Managing the fleet on a daily basis and improving the user experience -Use of administrative software such as Zendesk and Slack for external and internal communication -Use of bespoke fleet management software to control and initiate repair of scooters (back end operation) -Managing payments and refunds for users through Braintree, PayPal and Stripe

  • employee

    at COOP Extra

    June 2013 - September 2018

    Østfold fylke

    -Replenishing stock -Calculating the float daily -Face to Face interactions with hundreds of customers on a daily basis -1 to 1 integration with management -Forecasting sales of new products -Close and security management -Interacting with senior management and delivering weekly reports on product growth.

Education

  • Master of science in Human Resource Management

    at Brunel University

    2017 - 2018 (1 year) London

  • Bachelor's degree in pedagogics

    at Inland Norway, university of applied science

    2014 - 2017 (3 years) Oppland fylke

Languages

  • Swedish Conversation

  • English Negotiation

  • Norwegian bokmål Native

  • Arabic Conversation

Hives