LinkQuest South Africa Pty Ltd October 2014 - at PresentProject: MTN-Huawei Swap Rollout
Vendor: Huawei (Mapifo, Actix, M2000, NASTER, PRS)
•KPIs Maintenance and Improvement for Accessibility, Retain ability, Mobility & Service Integrity for WCDMA/HSPA after swap from ERICSSON to HUAWEI.
•Drive Test KPIs Optimization, Call Drops, Call Setup Failures, Handover Failures, Missing Neighbors and one-way neighbor optimization.
•RF Optimization – Azimuths and Tilts Optimization, KPIs Monitoring and Reporting after implementation.
•RNC/BSC Parameters Audit and discrepancy correction after swap
•Parameters Optimization (Neighbors, Power, Handovers, RF) and Physical change recommendations (Tilts & Azimuth); Reporting of the impact on cell/network.
•Neighbor Audits for 2G-2G, 2G-3G, 3G-2G, 3G-3G (F1, F2 & F3).
•Cluster Benchmark Reports for Acceptance Post Swap.
•Attended meetings with Customers on NQ.
•CS/PS Customer Complaints handling by recommending parametric and physical changes and reporting before and after implementation.